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ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
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ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
After Updating my ReadyNas 314 to FW version 6.4.0 everytime it deletes a snapshot my Xen Pool HA looses Heartbeats to it. This brings down servers.
Here are the NAS logs from before the update:
Wed Nov 25 2015 0:00:39 Miscellaneous: Snapshot c_1448438438 was successfully created for share or LUN PUBLIC. Wed Nov 25 2015 0:00:38 Miscellaneous: Snapshot c_1448438438 was successfully created for share or LUN gway. Wed Nov 25 2015 0:00:38 Miscellaneous: Snapshot c_1448438437 was successfully created for share or LUN Documents. Wed Nov 25 2015 0:00:37 Miscellaneous: Snapshot c_1448438436 was successfully created for share or LUN Backup. Tue Nov 24 2015 23:10:58 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_28__00_01_01 from share or LUN PUBLIC. Tue Nov 24 2015 23:10:56 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_28__00_01_00 from share or LUN gway. Tue Nov 24 2015 23:10:54 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_28__00_00_59 from share or LUN Documents. Tue Nov 24 2015 23:10:51 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_28__00_00_57 from share or LUN Backup. Tue Nov 24 2015 0:00:30 Miscellaneous: Snapshot c_1448352030 was successfully created for share or LUN PUBLIC. Tue Nov 24 2015 0:00:30 Miscellaneous: Snapshot c_1448352029 was successfully created for share or LUN gway. Tue Nov 24 2015 0:00:29 Miscellaneous: Snapshot c_1448352029 was successfully created for share or LUN Documents. Tue Nov 24 2015 0:00:28 Miscellaneous: Snapshot c_1448352028 was successfully created for share or LUN Backup. Mon Nov 23 2015 23:07:23 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_27__00_00_50 from share or LUN PUBLIC. Mon Nov 23 2015 23:07:21 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_27__00_00_50 from share or LUN gway. Mon Nov 23 2015 23:07:19 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_27__00_00_49 from share or LUN Documents. Mon Nov 23 2015 23:07:16 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_27__00_00_46 from share or LUN Backup. Mon Nov 23 2015 0:00:21 Miscellaneous: Snapshot c_1448265621 was successfully created for share or LUN PUBLIC. Mon Nov 23 2015 0:00:20 Miscellaneous: Snapshot c_1448265620 was successfully created for share or LUN gway. Mon Nov 23 2015 0:00:20 Miscellaneous: Snapshot c_1448265620 was successfully created for share or LUN Documents. Mon Nov 23 2015 0:00:20 Miscellaneous: Snapshot c_1448265619 was successfully created for share or LUN Backup. Sun Nov 22 2015 23:03:43 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_26__00_00_35 from share or LUN PUBLIC. Sun Nov 22 2015 23:03:41 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_26__00_00_33 from share or LUN gway. Sun Nov 22 2015 23:03:39 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_26__00_00_31 from share or LUN Documents. Sun Nov 22 2015 23:03:36 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_26__00_00_23 from share or LUN Backup. Sun Nov 22 2015 0:08:03 Miscellaneous: Snapshot c_1448179246 was successfully created for share or LUN Backup. Sun Nov 22 2015 0:00:25 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_25__00_00_16 from share or LUN Documents. Sun Nov 22 2015 0:00:22 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_25__00_00_13 from share or LUN Backup. Sat Nov 21 2015 23:00:19 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_25__00_00_17 from share or LUN PUBLIC. Sat Nov 21 2015 23:00:17 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_25__00_00_16 from share or LUN gway. Sat Nov 21 2015 0:04:31 Miscellaneous: Snapshot c_1448092807 was successfully created for share or LUN Backup. Fri Nov 20 2015 23:57:02 snapshot: Smart Snapshot successfully deleted snapshot 2015_09_26__00_01_12 from share or LUN PUBLIC. Fri Nov 20 2015 23:57:00 snapshot: Smart Snapshot successfully deleted snapshot 2015_09_26__00_01_09 from share or LUN gway. Fri Nov 20 2015 23:56:58 snapshot: Smart Snapshot successfully deleted snapshot 2015_09_26__00_01_06 from share or LUN Documents. Fri Nov 20 2015 23:56:55 snapshot: Smart Snapshot successfully deleted snapshot 2015_09_26__00_00_58 from share or LUN Backup. Fri Nov 20 2015 0:01:01 Miscellaneous: Snapshot c_1448006461 was successfully created for share or LUN PUBLIC. Fri Nov 20 2015 0:01:00 Miscellaneous: Snapshot c_1448006460 was successfully created for share or LUN gway. Fri Nov 20 2015 0:01:00 Miscellaneous: Snapshot c_1448006460 was successfully created for share or LUN Documents. Fri Nov 20 2015 0:01:00 Miscellaneous: Snapshot c_1448006458 was successfully created for share or LUN Backup. Thu Nov 19 2015 23:53:22 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_23__00_00_47 from share or LUN PUBLIC. Thu Nov 19 2015 23:53:19 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_23__00_00_46 from share or LUN gway. Thu Nov 19 2015 23:53:17 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_23__00_00_45 from share or LUN Documents. Thu Nov 19 2015 23:53:15 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_23__00_00_43 from share or LUN Backup. Thu Nov 19 2015 0:00:47 Miscellaneous: Snapshot c_1447920043 was successfully created for share or LUN PUBLIC. Thu Nov 19 2015 0:00:31 Miscellaneous: Snapshot c_1447920027 was successfully created for share or LUN gway. Thu Nov 19 2015 0:00:20 Miscellaneous: Snapshot c_1447920016 was successfully created for share or LUN Documents. Thu Nov 19 2015 0:00:11 Miscellaneous: Snapshot c_1447920006 was successfully created for share or LUN Backup. Wed Nov 18 2015 23:49:33 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_22__00_00_36 from share or LUN PUBLIC. Wed Nov 18 2015 23:49:31 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_22__00_00_36 from share or LUN gway. Wed Nov 18 2015 23:49:29 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_22__00_00_35 from share or LUN Documents. Wed Nov 18 2015 23:49:26 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_22__00_00_33 from share or LUN Backup. Wed Nov 18 2015 21:50:13 System: NTP is enabled. Wed Nov 18 2015 21:49:01 System: Firmware was upgraded to 6.4.0. Wed Nov 18 2015 21:49:01 System: ReadyNASOS background service started. Wed Nov 18 2015 21:46:15 System: The system is rebooting. Wed Nov 18 2015 9:43:35 Share: Share Virtual_Backup was added. Wed Nov 18 2015 0:00:34 Miscellaneous: Snapshot c_1447833633 was successfully created for share or LUN PUBLIC. Wed Nov 18 2015 0:00:33 Miscellaneous: Snapshot c_1447833633 was successfully created for share or LUN gway. Wed Nov 18 2015 0:00:32 Miscellaneous: Snapshot c_1447833632 was successfully created for share or LUN Documents. Wed Nov 18 2015 0:00:32 Miscellaneous: Snapshot c_1447833631 was successfully created for share or LUN Backup. Tue Nov 17 2015 23:57:17 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_21__00_00_27 from share or LUN PUBLIC. Tue Nov 17 2015 23:57:13 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_21__00_00_26 from share or LUN gway. Tue Nov 17 2015 23:57:09 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_21__00_00_25 from share or LUN Documents. Tue Nov 17 2015 23:57:02 snapshot: Smart Snapshot successfully deleted snapshot 2015_10_21__00_00_23 from share or LUN Backup. Tue Nov 17 2015 0:00:25 Miscellaneous: Snapshot c_1447747225 was successfully created for share or LUN PUBLIC. Tue Nov 17 2015 0:00:25 Miscellaneous: Snapshot c_1447747225 was successfully created for share or LUN gway. Tue Nov 17 2015 0:00:24 Miscellaneous: Snapshot c_1447747224 was successfully created for share or LUN Documents. Tue Nov 17 2015 0:00:23 Miscellaneous: Snapshot c_1447747223 was successfully created for share or LUN Backup.
And here are the Xen Pool logs
Title,Severity,Description,Applies To,TimeStamp "tg-xen0: Heartbeat SR lost","2","The servers in pool 'tg-xen0' cannot access the heartbeat SR. HA protection is severely impaired without it.","Host Pool","Nov 19, 2015 11:55 PM" "tg-xen0: Heartbeat SR lost","2","The servers in pool 'tg-xen0' cannot access the heartbeat SR. HA protection is severely impaired without it.","Host Pool","Nov 20, 2015 11:58 PM" "smc-xen0: Pool master changed","4","Server 'smc-xen0' is now the master of pool 'Host Pool'.","Host Pool","Nov 22, 2015 12:15 AM" "tg-xen0: Server failed","3","Server 'tg-xen0' has failed.","Host Pool","Nov 22, 2015 12:16 AM" "smc-xen0: Heartbeat SR lost","2","The servers in pool 'smc-xen0' cannot access the heartbeat SR. HA protection is severely impaired without it.","Host Pool","Nov 22, 2015 11:04 PM" "smc-xen0: Heartbeat SR lost","2","The servers in pool 'smc-xen0' cannot access the heartbeat SR. HA protection is severely impaired without it.","Host Pool","Nov 23, 2015 11:08 PM" "smc-xen0: Heartbeat SR lost","2","The servers in pool 'smc-xen0' cannot access the heartbeat SR. HA protection is severely impaired without it.","Host Pool","Nov 24, 2015 11:11 PM"
Youc can see that the Loss of heartbeat coincides with the snap shot deletion.
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Re: ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
Looks Like this issue is already well documented. Please fix Netgear, and quickly!
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Re: ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
If you like you could try 6.4.1 Beta: https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-4-1-RC3/td-p/999457/jump-to/firs...
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Re: ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
hmmm...beta in produciton makes me nervous...anyword on when this will be relased as stable?
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Re: ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
@moon_meister wrote:
hmmm...beta in produciton makes me nervous...anyword on when this will be relased as stable?
It is release candidate 3, so it has to be soon.
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Re: ReadyNAS 314 unresponsive during snapshot deletion on FW 6.4.0
Sounds good. I think I'll wait it out then. Thanks.