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ReadyNAS 424 - problem with audit logs - firmware 6.10.7

Blancatel
Aspirant

ReadyNAS 424 - problem with audit logs - firmware 6.10.7

Hello team;

 

I have problem with auditing logs, I always get this message 48009010000. I have updated the firmware, I have restarted, I have deactivated and activated again Audit Log.

 

I can't delete old logs. I think the problem is there. Can I clear the logs somehow?

 

I can't delete the share (audit_archive) without moving the current LOGS to another share with the error inside. It does not let me.

 

I hope you can help me without having to reinstall the OS.

 

Greetings.

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 1 of 6
Blancatel
Aspirant

Re: ReadyNAS 424 - problem with audit logs - firmware 6.10.7

Hello???

 

I have no news from you.

 

Bad experience with technical service.

 

I have Netgear devices on several clients, but with support like this, I doubt we'll be selling more Netgear products in the future.

 

Greetings.

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 2 of 6
StephenB
Guru

Re: ReadyNAS 424 - problem with audit logs - firmware 6.10.7

This is a user-to-user forum, not paid netgear support.  I suspect none of the other users felt they could help you.

 

I am tagging the two Netgear mods ( @Marc_V and @JeraldM ) to call their attention to your post.

Message 3 of 6
Blancatel
Aspirant

Re: ReadyNAS 424 - problem with audit logs - firmware 6.10.7

Hi @StephenB 

 

First of all, thanks for answering.

 

There is no way to delete the old audit logs, because I think that is the problem.

 

I can't clear the current audit logs, to start with no errors.

 

Any help possible is appreciated.

 

Greetings.

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 4 of 6
StephenB
Guru

Re: ReadyNAS 424 - problem with audit logs - firmware 6.10.7


@Blancatel wrote:

 

There is no way to delete the old audit logs, because I think that is the problem.

 


Have you tried clearing all the logs from the log page?

 

You could also enable ssh, and try deleting them that way.

Message 5 of 6
Blancatel
Aspirant

Re: ReadyNAS 424 - problem with audit logs - firmware 6.10.7

Hi again;

 

Yes, I tried to delete the logs from the logs page, although none appear, only Error 48009010000 continuously when entering Audit Log.

 

I was able to delete the old audit logs by FTP, but the problem persists: Error 48009010000. I didn't need to enable SSH.

 

I do not know what else to do, I need help.

 

Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
Message 6 of 6
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