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Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

socross
Aspirant

ReadyNAS 6.7.1 and Google Drive Cloud Sync

Bidirectional sync with Google Drive Cloud does not seem to work. On the Bidirectional setting it only syncs from the NAS to Google Drive Cloud but not the other way round.

 

I did some tests with all 3 sync modes: up / down / bidirectional. Even on the down settings it still does not sync from Google Drive Cloud to the NAS.

 

Only the up mode works (NAS to Google Drive Cloud).

 

On other posts/threads I've seen mention of setting the synchronisation check frequency but that does not appear anywhere.

 

Can anyone help? 

Model: RN10400|ReadyNAS 100 Series 4-Bay (Diskless)
Message 1 of 22
socross
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Update:

 

After about 90 mins, folders seem to have synced bidirectionally, but not their content. Will that be another 90 mins? Looks I need to access the synchronisation check frequency, so can anyone advise where that is configured?

 

Thanks

Message 2 of 22
crazy_toy
NETGEAR Expert

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Hi socross

 

Please see below screenshot , you can click 'histroy' button to check sync log , if log has error , please send to us

 

Thanks!

 

googledrive.jpg

 

Message 3 of 22
socross
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Not sure what you mean by "history" button.

 

But in any case it seems to be working now. It's possible there was a large backlog of synchronisation to do, as we had only just set this up.

 

However it seems the ReadyNAS Google Drive sync does not sync google documents ( *.gdoc *.gsheet etc) Can you confirm that, please.

 

But with MS Office documents (*.docx *.xlsx etc) it works fine.

 

So why would ReadyNAS Google Drive sync some file types and not others?

 

Thanks

Message 4 of 22
crazy_toy
NETGEAR Expert

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Please see below screenshot , the 'history' button is marked by red box

 

QQ123.png

Message 5 of 22
BramB
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Hi,

 

I'm having the same issue with this.

I've checked the logs and it just doesn't see the files *.gsheet and *.gdoc

I think there's no issue with the syncing, this works. It just doesn't recognize the google files so it doesn't sync them

2017-10-26 00_30_49-chloe.png

 

10/24/2017, 1:02:31 AMGoogle Drive service started.
10/24/2017, 1:02:31 AMStarting to index local drive. This could take a while. Please wait.
10/24/2017, 1:02:31 AMIndexing local drive is complete.
10/24/2017, 1:02:31 AMStarting to scan cloud drive for changes. It could take a while. Please wait.
10/24/2017, 1:02:36 AMScaning cloud drive changes is complete.
10/24/2017, 1:02:36 AMStarting to scan local drive for changes. It could take a while. Please wait.
10/24/2017, 1:02:38 AM/Projects/xxxxxxx/.1508798255/ was added to Cloud Drive.
10/24/2017, 1:02:38 AMScan for local drive changes is complete.
10/24/2017, 1:02:38 AMInitial scan for changes is complete. Starting live syncing.
10/24/2017, 1:02:40 AM/Projects/xxxxxxx/.1508798255/ was deleted from Cloud Drive.
10/24/2017, 1:06:18 AM/data/xxxxxxx/Drive/Projects/01. xxxxxxx/ was added to local.
10/24/2017, 1:06:49 AM/data/xxxxxxx/Drive/Projects/02. xxxxxxx/ was added to local.
10/26/2017, 12:21:57 AM/data/xxxxxxx/Drive/Projects/03. xxxxxxx/ was added to local.
Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 6 of 22
StephenB
Guru

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync


@BramB wrote:

 

I'm having the same issue with this.

What firmware?
Message 7 of 22
socross
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

We gave up with the Netgear and moved to a Synology NAS. Works as you would expect, no problems.



 

Message 8 of 22
BramB
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Hi, 

 

I was using 6.8.1 but I've just updated to 6.9.0 and the problem persists (this is the latest update)

Message 9 of 22
BramB
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

I've just recreated the share (a different share).

This is the log:

10/29/2017, 2:34:22 AMGoogle Drive service started.
10/29/2017, 2:34:22 AMStarting to index local drive. This could take a while. Please wait.
10/29/2017, 2:34:22 AMIndexing local drive is complete.
10/29/2017, 2:34:22 AMStarting to scan cloud drive for changes. It could take a while. Please wait.
10/29/2017, 2:34:25 AM/data/Projects/xxxxxxxxxxx/zzzzzzzzzzzzzz/ was added to local.
10/29/2017, 2:34:25 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/ was added to local.
10/29/2017, 2:34:25 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0001.AVI ...
10/29/2017, 2:34:25 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0002.JPG ...
10/29/2017, 2:34:25 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0003.JPG ...
10/29/2017, 2:34:26 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0001.AVI was downloaded to local.
10/29/2017, 2:34:26 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0004.JPG ...
10/29/2017, 2:34:27 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0003.JPG was downloaded to local.
10/29/2017, 2:34:27 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0002.JPG was downloaded to local.
10/29/2017, 2:34:27 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0005.AVI ...
10/29/2017, 2:34:27 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0006.AVI ...
10/29/2017, 2:34:28 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0004.JPG was downloaded to local.
10/29/2017, 2:34:28 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0007.AVI ...
10/29/2017, 2:34:30 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0006.AVI was downloaded to local.
10/29/2017, 2:34:30 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0008.AVI ...
10/29/2017, 2:34:40 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0008.AVI was downloaded to local.
10/29/2017, 2:34:41 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0009.AVI ...
10/29/2017, 2:34:53 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0009.AVI was downloaded to local.
10/29/2017, 2:34:53 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0010.AVI ...
10/29/2017, 2:34:55 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0007.AVI was downloaded to local.
10/29/2017, 2:34:56 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0011.AVI ...
10/29/2017, 2:34:59 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0010.AVI was downloaded to local.
10/29/2017, 2:34:59 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0012.AVI ...
10/29/2017, 2:35:06 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0012.AVI was downloaded to local.
10/29/2017, 2:35:07 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0013.AVI ...
10/29/2017, 2:36:10 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0011.AVI was downloaded to local.
10/29/2017, 2:36:10 AMDownloading /data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0014.AVI ...
10/29/2017, 2:36:10 AM/data/Projects/xxxxxxxxxxx/Projects/ was added to local.
10/29/2017, 2:36:11 AM/data/Projects/xxxxxxxxxxx/Projects/01. xxxxxx/ was added to local.
10/29/2017, 2:36:11 AM/data/Projects/xxxxxxxxxxx/Projects/02. xxxxxxxxxx/ was added to local.
10/29/2017, 2:36:12 AM/data/Projects/xxxxxxxxxxx/Projects/03. xxx/ was added to local.
10/29/2017, 2:36:14 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0005.AVI was downloaded to local.
10/29/2017, 2:36:19 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0013.AVI was downloaded to local.
10/29/2017, 2:36:32 AM/data/Projects/xxxxxxxxxxx/yyyyyyyyyyy/DSC_0014.AVI was downloaded to local.
10/29/2017, 2:36:35 AMScaning cloud drive changes is complete.
10/29/2017, 2:36:35 AMStarting to scan local drive for changes. It could take a while. Please wait.
10/29/2017, 2:36:35 AMScan for local drive changes is complete.
10/29/2017, 2:36:35 AMInitial scan for changes is complete. Starting live syncing.

It syncs all other files well, but it doesn't sync the *.gsheet or *.gdoc files that are in there.

 

If i check the google-drive.log i have the following info:

Oct 29 02:28:17 chloe systemd[1]: Started Google Drive client for ReadyNAS.
Oct 29 02:28:17 chloe ng-csd[26264]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Oct 29 02:28:17 chloe ng-csd[26264]: W1029 02:28:17.586194 26264 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Oct 29 02:32:13 chloe systemd[1]: Stopping Google Drive client for ReadyNAS...
Oct 29 02:32:13 chloe systemd[1]: Stopped Google Drive client for ReadyNAS.
Oct 29 02:34:22 chloe systemd[1]: Started Google Drive client for ReadyNAS.
Oct 29 02:34:22 chloe ng-csd[28799]: Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings
Oct 29 02:34:22 chloe ng-csd[28799]: W1029 02:34:22.485574 28799 FSCache.cpp:78] Reset the cache. SQL Statement invalid: SQL error or missing database: no such table: settings

Hope this helps

 

 

Message 10 of 22
BramB
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

bumping

Message 11 of 22
mikebainbridge1
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Yes - me too - Google docs definitely not synced from Cloud. Firmware 6.9.2. I'm also not seeing all my .jpgs downloading - Sync is complete and there are hundreds of files in the cloud which are not on the NAS.

 

 

Message 12 of 22
BramB
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Yep,still have the issue, but it seems nobody cares

Message 13 of 22
socross
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

wrote:

Yep,still have the issue, but it seems nobody cares

 

 

And that's why we moved to Synology!



 

Message 14 of 22
mikebainbridge1
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Yup - no one cares - Here's the evidence. A file on my local google drive, the file in a browswer on google drive cloud and the file not on my NAS after 7 days waitingScreen Shot 2018-02-09 at 08.18.02.pngScreen Shot 2018-02-09 at 08.16.13.pngScreen Shot 2018-02-09 at 08.15.25.png

Message 15 of 22
mikebainbridge1
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

 - No appreciable difference with 6.9.3 RC 1 either - apart from the One Drive plugin seems to have stopped working (sigh) little red dot and authentication errors in the logs... I"ll post in the appropriate place when I have a moment

Message 16 of 22
faktory
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

ReadyNAS 102, 6.9.2

 

Netgear please fix Google Drive support because currently is unusable. After syncing ReadyNAS has downloaded only 19 GB of 26 GB on Google Drive, where is the rest? A lot of folders are incomplete. Additional problem is with non-English characters in folder names (I need Polish characters) - these folders are not visible on macOS using SMB sharing on ReadyNAS (but exist using web panel).

Model: RN102|ReadyNAS 100 Series
Message 17 of 22
mikebainbridge1
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Just a question - does anyone know if there is a list of 'supported files' for the Google drive sync ? I know that the google files are actually 'just' links but it doesn't mean that I don't want to see them on the NAS ! We work remotely through google docs as the collaboaration function works (unlike another office product) - Without the google docs appearing in the NAS file, I'm missing most of the work as we only go to .doc or .pdf for the final client copy.

 

I note that Synology were doing this 2 years ago according to this post:

 

"....Syncdocs will also see that the file .gdocs and .gsheets files are there and will open them online instead of in notepad. To ensure that this happens, make sure you uncheck the option "Convert Google Docs to Office format on download" in the Syncdocs Preferences "Files" Tab.

Syncdocs adds shortcuts for sharing/uploading to the context menu in Windows Explorer.

POSTED 2 YEARS AGO "
 
 
Message 18 of 22
Marmor78
Tutor

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

I have the same problem doesn't sync the files *.gsheet and *.gdoc  

The syncing, works. it It just doesn't recognize the google files making it useless for people that actually use google docs,

a sync engine should sync everything regardless extension,
a proper sync engine do not need to recognize the extension it should download everything in the folders , no matter if it recognize the files or not, and as some mentioned i do not think they do care , judging by my experience with netgear support in other issues this is my first and last netgear device

Message 19 of 22
mikebainbridge1
Aspirant

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

No response to my query either - It makes no sense for what is advertised as Google drive backup to not back up all files. The Gdoc and other files are exactly the same concept as the .docx xlsx family etc . This selective bahviour is not advertised and there is no list of exclusions published. I can't see  why they are excluded and other vendors include them. It makes the Google Backup app unfit for purpose. I've noted elsewhere that the 'Beta' label has disappeared from the top level page but is still on the pages when you open up the app.. so let's see if anyone cares this month:

 

1. Is this Beta or Released software ?

2. What files are excluded from backup

3. What is the rationale for this unique behaviour ? The One drive function for example takes docx and xlsx files 

4. What are the plans and roadmap for future development of this particular App ?

 

Surely we are not the only people in the world with this problem ?

3. 

Message 20 of 22
Marmor78
Tutor

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync

Seeing i had a number of servers running ubuntu that i think netgear os is based on, When time exist  i might attempt to fix it myself using ssh and make a guide if i succeed that is if the normal commands to list folders etc want to play ball ,but its sad Netgear not fixt this or even responded, a sync should not be selective  it should simple sync whatever u want to have in your cloud

Hopefully this is fixt next os update

Message 21 of 22
StephenB
Guru

Re: ReadyNAS 6.7.1 and Google Drive Cloud Sync


@Marmor78 wrote:

ubuntu that i think netgear os is based on, 


It runs debian linux.

Message 22 of 22
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