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Re: ReadyNAS 600 - stuck booting (SOLVED)

IFoundTheLight
Aspirant

ReadyNAS 600 - stuck booting (SOLVED)

My ReadyNAS 600 Rev A is stuck booting, all drives show up as green in RAIDar, no yellow lights in the front. Power light(blue) blinking every 4. I left it on for 14 hours and it got no where. This problem happened after using the FrontView firmware update, no power inturreptions system emailed me telling me to reboot it. I did and it hasn't finished booting since.

Thread update: Was requested to do Memory Test, which failed with drive lights 1-2 solid green. Meaning DIMM Fails memory access test, re-seat DIMM or replace DIMM.

Thread update(2015-03-23 02:00 PM EST): New memory arrived, running test now will update with results.

Thread update(2015-03-23 03:16 PM EST):Lights came back 1 & 3 Green, Meaning Boot loader fails to locate valid RAIDiator image, raw-write CF shall solve the problem, otherwise CF socket and DIMM are in question.
I've purchased a new 128 MB CF, when it arrives I will rewrite the image to the new one and install into current device.
Going to retry OS re-install in mean time.

Thread update(2015-03-23 03:31 PM EST): Did OS re-install, system booted up. RAIDar moved from booting to "4.1.14" to "file system check,100%" to "4.1.14". Everything is accessible FrontView and Network file system.

Thank you everyone for your input and help through this problem.
Jedi Knight
Nhellie
2Nutz

Extra Information:
http://www.readynas.com/download/documentation/support/ReadyNAS-LEDA.pdf - ReadyNAS LED Language (Rev A X6/600/1000S)
Message 1 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting

ReadyNAS 600? Wow this is an old one. I'd still check the disk first with diagnostic tools like Seatools or WD Lifeguard.
Are you using a UPS by any chance?
What FW version did you install?
Message 2 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

I am using a ups. it was upgrading to 4.1.14. ill do the disk check in the mean time.
Message 3 of 24
2Nutz
Aspirant

Re: ReadyNAS 600 - stuck booting

Have had the same thing happen on more than one occasion. Usually just a matter of pulling the plug and killing all power to the box, count to 100, plug the 120 back in and boot up. They seem to be very tempramental.
Message 4 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting

2Nutz wrote:
Have had the same thing happen on more than one occasion. Usually just a matter of pulling the plug and killing all power to the box, count to 100, plug the 120 back in and boot up. They seem to be very tempramental.


Sometimes it does the trick but mostly sutck at booting is mainly caused by multiple HDD failures or OS corruptions.
Message 5 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

Unplugged for 10 minutes then restarted left running for 2 hours nothing. Since it was after I did a firmware update I believe it would have something to do with that. Drives were good on the day I did the update no errors. I'd there a way to reflash the firmware to an older version?
Message 6 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting

You can do a USB boot but would not recommend unless disks have been checked.

http://kb.netgear.com/app/answers/detail/a_id/24874 - boot menu options

http://home.bott.ca/webserver/?p=159 -USB boot



Do you have a backup of your data?
Message 7 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

I don't have all the data, but I have enough to be okay if this is dead.

I re-seated the memory, tested the power supply for voltages, and removed one disk at a time and tried booting.
All have ended with the same state.
Message 8 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting

I'd try the OS reinstall first then if nothing happens, I'd do the USB boot with the older FW.
Message 9 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

I do a USB Recovery and get a "No disks detected" Drives 1-4 blink amber and then alternate to Drive 2 blink amber.
Message 10 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting

Whoa :shock: ?

Does it do the same thing when you boot it up on OS reinstall mode?
Message 11 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

OS Reinstall mode starts and looks like a normal boot. (at least from where I'm looking no special light pattern or anything)

Shows up in RAIDar like a normal boot and gets stuck.

Blue flashing light every 4 seconds, and booting message in RAIDar.
Message 12 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

As extra Information this seems to be a Rev A Readynas 600

http://www.readynas.com/download/documentation/support/ReadyNAS-LEDA.pdf - Best Light Language I could find

I'm going to disconnect all SATA drives and reconnect using all new SATA cables.
Message 13 of 24
2Nutz
Aspirant

Re: ReadyNAS 600 - stuck booting

IFoundTheLight wrote:
As extra Information this seems to be a Rev A Readynas 600

http://www.readynas.com/download/docume ... S-LEDA.pdf - Best Light Language I could find

I'm going to disconnect all SATA drives and reconnect using all new SATA cables.


I don't believe the Rev. A units play nice when trying the USB reinstall method. Search throug the forums. The good news is you should have a CF card which is easy to write. It may even be the source of your problem.

If all disks check out good first, then you may want to consider getting a CF card (Its a 64mb originally but use a 128mb for extra blocks if needed). Write the correct image to the card and replace your original. By not writing to your original, you still have that as a back-up if good/needed.

Just a thought.
Message 14 of 24
IFoundTheLight
Aspirant

Re: ReadyNAS 600 - stuck booting

Bought a 128mb CF. Will update more when it arrives.
Message 15 of 24
Nhellie
Virtuoso

Re: ReadyNAS 600 - stuck booting (SOLVED)

Was this solved by using the 128mb CF card?
Message 16 of 24
MrCyberdude
Tutor

Re: ReadyNAS 600 - stuck booting (SOLVED)

My ReadyNAs X6 seems to be having the similar problems.

EDIT: I got side tracked, was it recovered?

1. Where can I get the file to rawrite to the CF? as the previous link doesn't work.

2. Where is the file link to get the latest USB boot?
Message 17 of 24
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 600 - stuck booting (SOLVED)

1. The file to rawrite to a CF card is the standard firmware image. If you unzip the download you should see a file called something like RAIDiator-4.1.14. This is the file you need to use.

2. For USB Boot Recovery only you need to use this. http://www.readynas.com/download/support/ReadyNAS_USB_Flash_Recovery-4.1.14.img
Message 18 of 24
MrCyberdude
Tutor

Re: ReadyNAS 600 - stuck booting (SOLVED)

Thanks mdgm, I have the following issue possibly.
"Boot loader fails to locate valid RAIDiator image, Raw-write CF shall solve the problem, otherwise, CF socket
and DIMM are in question."
but... its soo hard to tell as I have had one error after the other, also different boots appear to show different issues, so I'll start with the Flash or maybe the usb boot.
I have done the CF rawrite before but havent had to try the usb boot so ill stick with what I know.
Message 19 of 24
MrCyberdude
Tutor

Re: ReadyNAS 600 - stuck booting (SOLVED)

Still a work in progress, but CF Written.

Used RaWrite32 for x86 from http://www.netbsd.org/~martin/rawrite32/download.html

http://downloadcenter.netgear.com/en/pr ... S%20Duo%20[V1]#searchResults from here http://kb.netgear.com/app/answers/detail/a_id/24874 (How do I access the boot menu on my ReadyNAS Duo / NV / NV+ / X6/600)

RAIDiator-4.1.14 md5 of e918cbfb28d917b86e4e97bf1cd67250

RaWrite success of
MD5 e918cbfb28d917b86e4e97bf1cd67250
SHA1 7301a357c1925af6009fa3226b3313654e2c8c5c
SHA256 e911b5a65d087f284ec4c2c5cb6b25e1af10094893e5ac4282d3dd764a119d88
SHA512 45a98b87b6dbf9e044f161b728a657c37bb61e52cfe134602ac62a083460d668
d071fec62a869b7d6baa02f9c41aad6f9ab34d78092086754408f600287f313b

54.9 MByte successfully written to disk.
MD5 hash of output data: df5164ade87daa095c1c9596aa529929
Message 20 of 24
MrCyberdude
Tutor

Re: ReadyNAS 600 - stuck booting (SOLVED)

Ok first successful progress in days finally made. I pulled all HDD's out.
I then installed a single 2TB for testing.
First Installed and Second booting.
I'm sure I have an older version on the original 4 HDD's I took out.

From RAIDar I have seen it installing and then creating volume followed by Booting.

And now I wait, as nothing seems to be happening and Booting remains in RAIDar...
And then
It looks like it's finally Booting again.

Some more activity with HDD1 and then 4.1.14 appears in RAIDar but with no HDD showing as present or Volume, but this is probably because the spare I was using was probably an old spare with partitions of Ext2 and Ext3 on it.

But then all of a sudden both the HDD and the Volume appear in RAIDar.

Now after days FrontView is available.
Damn admin.. password.. netgear1 then I'm in but FrontView crashes in Google crime and then reloads.

So moral is wait wait try try.

Now I still have 4 HDD that need to go back in with older firmware.
I have had a lot of grief with the boot and reset pin as it takes the old X6 about 25 seconds for the normal 5 second lights to appear.

What do you suggest to do next?

1. Power off, install all 4 HDD then power up...
Or
2. Install all HDD and then try for an OS update or is that automatic?
Message 21 of 24
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 600 - stuck booting (SOLVED)

I would try 1.
Message 22 of 24
MrCyberdude
Tutor

Re: ReadyNAS 600 - stuck booting (SOLVED)

Method 1 failed badly, ended up with it showing the volume as dead as well as drive 1 dead as well as UPS not connected etc.

I was able to do an update on the firmware and reboot and now its all showing again but Frontview doesn't think it good..

Ch 1 : WDC WD20EADS-00R6B0 [1862 GB] 0 MB free
Ch 2 : WDC WD20EARS-00S8B1 [1862 GB] 1860 GB free
Ch 3 : WDC WD20EADS-00R6B0 [1862 GB] 0 MB free
Ch 4 : WDC WD20EADS-00R6B0 [1862 GB] 0 MB free

RAIDar is showing as DEAD
Frontview shows the Volume as
Configuration = blank
Status = blank

Files appear in Windows.
Message 23 of 24
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 600 - stuck booting (SOLVED)

If you can access your data I would backup your data now. Do you have a backup?
Message 24 of 24
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