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ReadyNAS Duo - blinking power button never ends

groperfish
Aspirant

ReadyNAS Duo - blinking power button never ends

HI all,

Have A ReadyNAS Duo with 2 x 750GB drives.

I shutdown a few days ago (press and held power bitton until it blinked). The next day, upon startup, the power LED flashed repeatedly (No HD LED's were blinking). Left it this way for a day, at least.

Had to shutdown by pulling the power cord out. Power button would not work.

Raidar doesn't detect the drives.

Is there anything that can be done?

Thank you kindly for any help.
Message 1 of 7
Skywarp
Tutor

Re: ReadyNAS Duo - blinking power button never ends

Contact your local support, see signature.
Message 2 of 7
kossboss
Guide

Re: ReadyNAS Duo - blinking power button never ends

Please call in for support, and put the device into tech support mode. Using the boot menu for your device: http://www.kossboss.com/rnasbootmenu
Message 3 of 7
groperfish
Aspirant

Re: ReadyNAS Duo - blinking power button never ends

Thank you for the replies guys.

This is turning out to be very difficult. Live Support won;t accept my serial number/date purchased and the webpage for telephone support does not work (https://my.netgear-support.com/myNETGEAR/ENG/login.asp). I am in Australia. I have logged an email request for support in the meantime.

If anyone can offer any suggestions here, I would appreciate it. We are headed overseas on Sunday and I am getting very anxious about getting my wife's data back.

Thanks again.
Message 4 of 7
emc
Aspirant
Aspirant

Re: ReadyNAS Duo - blinking power button never ends

I have same problem. I upgrade some packages thru apt-get command and after shutdown Duo v1 didn't get working. Only power led is blinking and ACT and HDD Lead no light. Can you tell me what Can I try first:
http://www.readynas.com/kb/faq/boot/how ... ash_device
http://www.readynas.com/kb/faq/boot/how ... _pc_or_mac
http://www.kossboss.com/rnasbootmenu

What is OS Reinstal? It will erase my data or just configuration etc? From my perspective the problem is with linux configuration or general soft problem failure. Should I try USB boot recovery or OS re-install.

I have 1,5TB disks so I dont have how to backup all data somewhere else. And last question it is possible to take one disk, connect to normal desktop and copy as usual data?

Plaese anybody can advice something?
Message 5 of 7
rob_nelson
Aspirant

Re: ReadyNAS Duo - blinking power button never ends

emc wrote:
I have same problem. I upgrade some packages thru apt-get command and after shutdown Duo v1 didn't get working. Only power led is blinking and ACT and HDD Lead no light. Can you tell me what Can I try first:
http://www.readynas.com/kb/faq/boot/how_can_i_perform_a_boot_recovery_using_a_usb_flash_device
http://www.readynas.com/kb/faq/boot/how_do_i_direct-connect_between_readynas_and_pc_or_mac
http://www.kossboss.com/rnasbootmenu

What is OS Reinstal? It will erase my data or just configuration etc? From my perspective the problem is with linux configuration or general soft problem failure. Should I try USB boot recovery or OS re-install.

I have 1,5TB disks so I dont have how to backup all data somewhere else. And last question it is possible to take one disk, connect to normal desktop and copy as usual data?

Plaese anybody can advice something?


I was able to use this problem to recover my data: http://www.diskinternals.com/linux-reader/

Short instructions are here: http://www.howtoforge.com/access-linux-partitions-from-windows
Message 6 of 7
emc
Aspirant
Aspirant

Re: ReadyNAS Duo - blinking power button never ends

OS Reinstall do the thing... I'm happy my NAS is online again... no data lost...
Message 7 of 7
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