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Re: ReadyNAS Management services offline

bernd-76139
Aspirant

ReadyNAS Management services offline

My RN204 , SN 4602545P00073,   continously operating    shows this fault. I've installed 4 dics, each 1.5 TB, free space abt 900 GB.  Can't acces to admin page, nor to shares but to an 600 GB ISCI section.  System is operating on the  discs,  no info on display  and   pwr  button  does not   react. Downloading protocols does not work: asks me for login, but doesn't accept  pw.

FW is 6.9.0 (since several weeks)

 

Model: RN204|ReadyNAS204
Message 1 of 6
StephenB
Guru

Re: ReadyNAS Management services offline

Does https://nas-ip-address/fwbroker respond?

 

Did you have apps installed (either from the web ui or manually through ssh)?  If so, which ones?

Message 2 of 6
bernd-76139
Aspirant

Re: ReadyNAS Management services offline

Tries for handshake, but nothing happens. No apps installed. System was standby with open files on windows, when I came back after one hour network folders were down.

 

 

Message 3 of 6
StephenB
Guru

Re: ReadyNAS Management services offline

You might need help from paid support for this.

 

Alternatively, if you have a backup you could do a factory reset (painful, but effective).

Message 4 of 6
evan2
NETGEAR Expert

Re: ReadyNAS Management services offline

Could do you please downloading using RAIDar?

You may download RAIDar from here,

https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0,

if RADIar can download logs, please send to  nsbu_logs@netgear.com.

Message 5 of 6
bernd-76139
Aspirant

Re: ReadyNAS Management services offline

Solved. My son reported that he had the same problem with his RN204, and unplugged power. So I did the same - and it booted. Now scubbing, seems ok. Protocols will be sent. Thank you.

 

 

Message 6 of 6
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