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ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
I've (unforunately) updated to OS 6.9.1 and seem to have lost access to the Web GUI...just loads "Connecting to the ReadyNAS Admin Page..." then "ReadyNAS Admin Page is offline....".
I have also lost access to the attached USB drive (SMB). Works fine in Windows but not on the NAS (all USB ports checked).
Raidar shows the following:
2017-12-04 12:47:15: ufsd: "mount" (sdh2): is unmounted at 2017-12-04 02:17:13 2017-12-04 12:47:14: ufsd: "mount" (sdh2): is mounted as NTFS at 2017-12-04 02:17:13 2017-12-04 12:47:13: ufsd: "mount" (sdh2): is mounted as NTFS at 2017-12-04 02:17:13 2017-12-04 12:42:07: ufsd: "umount" (sdh2): is unmounted at 2017-12-04 02:12:07 2017-12-04 11:05:48: ufsd: "smbd" (sdh2): fallocate: ignore keep_size for inode 0x83ea6. 2017-12-04 11:05:43: ufsd: "smbd" (sdh2): fallocate: ignore keep_size for inode 0x83ea6. 2017-12-04 11:05:38: ufsd: "smbd" (sdh2): fallocate: ignore keep_size for inode 0x83ea6.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
GUI access was fixed after several shutdown-reboots, not sure why. The new file system changes affected the USB drive access, and re-enabling SMB + AFP fixed the issue.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
GUI access was fixed after several shutdown-reboots, not sure why. The new file system changes affected the USB drive access, and re-enabling SMB + AFP fixed the issue.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
I have many reboot but does not work for me.
I have a ReadyNAS 102, after I updated to Firmware 6.9.1, when I try to access it through the web it said offline, I used admin page and check Ready Cloud was off. So I turned it on but I was still unable to access it. So I recheck, it was on but when I refresh the web page it was off. So I try to turn off ReadyNAS, the power light start blinking I wait for couple of weeks, but the power light was still blinking, so I unplug and plug again, but it goes blinking, now I can not access admin page. I tried with OS reinstall (with boot menu) it looks change something because I have to use the default password but admin page is still refuse to connect. At this point I worry for my data. I installed RAIDar it find the readyNAS but admin page fail, browse show empty, locate works (make blink the light), download logs fails and with diagnostics I got ... Successfully completed diagnostics System Disk 1 has 3 Current Pending Sectors Disk 2 has 3 Current Pending Sectors Volume root is 100.00% full Volume root is degraded Volume data is inactive Volume data-0 is inactive Volume data is inactive Logs No errors found. System Management 2017-12-31 16:15:01: rndb_create() ==> 3 (222ms) 2017-12-31 16:15:01: Error create table (db) 2017-12-31 16:15:01: dba create failed 2017-12-31 16:15:00: Failed to start ReadyNAS System Daemon. 2017-12-31 16:15:00: DB (main) schema version: 23 ==> 23 2017-12-31 16:14:59: DB (main) schema version: 23 ==> 23
Now I am planning to install two brand new disks and apply factory reset to see if this make hardware work again, if this go well I will mount the old disks and see if I can get my data back. If the hardware do not come alive I will claim the warranty but How I get access to my data? BTW I already try start it as read mode with same result, can access data.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
It would be interesting to know what size these OS's take. Do OS updates even check for existing space prior to install?
"Volume root is 100.00% full" = root drive is full, so likley corrupted/corrupting the OS. I've had that issue before, the root drive would need to be cleaned up and find out whats filling it to self maintain it correctly.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
The OS partition is 4 GB, and normally is only about 25% full (e.g, ~1 GB). Some incorrectly written apps (or ill-advised manual installs) can fill it up, and if there are a lot of errors flooding the logs, then that can also fill it.
@Retired_Member wrote:
I've had that issue before, the root drive would need to be cleaned up and find out whats filling it to self maintain it correctly.
Exactly. Netgear can do that remotely quite efficiently.
If you have ssh enabled and have reasonable linux skills you could do it on your own. Though if you accidently did damage, Netgear support probably wouldn't help, so you'd need to do a factory reset.
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
I am a basic user. I remember I enabled SSH but now is asking me for a user and I do not remember any. I tried admin/password, they didn't work. Factory reset is not what I want if I lost my data. Can I mount that disk and try to get data from any app?
Factory reset is not what I want if I lost my data.
I didn't suggest a factory reset. I said that if you messed it up, Netgear support wouldn't help you. So you'd end up losing data (having no option except a factory reset).
Re: ReadyNAS OS 6.9.1 F/W Update GUI Access + USB Drive issues
Check to see if you enabled and can access your data via SMB/AFP/NFS, etc.. Try via (LAN/Local) Network and backup you data if you can. Also try via FTP (if you can) on port 21, sFTP/FTPS on port 22 and backup your data.
Otherewise like StephenB said, you will need someone who is an expert in SSH/shell access, to clean up the OS a bit (*not wipe it!).
