I have a ReadyNAS Pro 2. Everything was working fine until I tried to reboot. Now, on reboot, I get a solid blue light that turns flashing. The flashing light continues flashing and does not stop. RAIDar recognized the machine, but says it is "offline" when attempting to access setup. It just continues to flash blue. I have attempted to rebooted sever times with the same result. I attempted to remove one disk then reboot, with the same result (tried with each disk).
I'd like to try to see if this is a hardware problem before reinstalling the OS. When I do a memory check the lights flash in a continuous cycle. Is there a key to the light patterns for these tests?
The OS reinstall preserves data and is straightforward. It's certainly less risky than some of the things you've already tried like pulling disks and booting. You should test all your disks with vendor tools as well.
I went through the OS re-install. I also tried the check disk
I also rebooted with "Disk test". The information indicator in RAIDar indicated the disk test was running, and then after a long time RAIDar returned to displaying the OS information. How do I know the result of this "disk test"?
If this were a single disk failure, shouldn't the NAS provide some notification of that and allow a disk swap? This seems to be the purpose of RAID?
Did you try directly accessing the NAS admin page using its IP address? Does it reply to ping?
RDenben wrote:
I also rebooted with "Disk test". The information indicator in RAIDar indicated the disk test was running, and then after a long time RAIDar returned to displaying the OS information. How do I know the result of this "disk test"?...
Disk test. Performs an offline full disk test. This can take 4 hours or more, depending on the size of your disks. Any problems are reported in the RAIDar discovery tool.
Do you have a scratch disk you can try? If so, maybe power down, remove the two existing drives (labeling them by slow), then install the scratch. That should attempt a factory install - if it succeeds, then your chassis is fine. If the chassis has failed, then you are probably in a tough spot if you can't reinstall OS 4 somehow.
Did you try directly accessing the NAS admin page using its IP address? Does it reply to ping?
Yes, it replies to a ping. In fact, I can access the files through windows (RAIDar's "browse" option).
StephenB wrote:
Do you have a scratch disk you can try? If so, maybe power down, remove the two existing drives (labeling them by slow), then install the scratch. That should attempt a factory install - if it succeeds, then your chassis is fine. If the chassis has failed, then you are probably in a tough spot if you can't reinstall OS 4 somehow.
I don't have an extra drive. I can buy one, but would like to go through other troubleshooting before buying another drive. The files
The files show up in Windows when entering the IP in Explorer, but they cannot be copied because of permission problems. Windows cannot "take ownership" of these files because of permission problems.
Windows does not ask for credentials when I try to copy the files on the NAS. It just responds that "access is denied"
By default it presents your windows logon.
Try opening a cmd box (enter "cmd" in the bar in the start menu).
Then
net use * /delete net use T: \\nasipaddress\data /user:admin password
where password is the NAS admin password. Also "data" is the default name of the data volume. If you named it differently, substitute the name you chose.
That should mount the volume to the T drive letter on the PC.
meanwhile, I followed the advice of mdgm and reinstalled the firmware. Now, RAIDar indicated "Disk(s) contain data", but the files are no longer accessible in Windows. The device can still be pinged
Windows does not ask for credentials when I try to copy the files on the NAS. It just responds that "access is denied"
By default it presents your windows logon.
Try opening a cmd box (enter "cmd" in the bar in the start menu).
Then
net use * /delete net use T: \\nasipaddress\data /user:admin password
where password is the NAS admin password. Also "data" is the default name of the data volume. If you named it differently, substitute the name you chose.
That should mount the volume to the T drive letter on the PC.
I was able to delete the remote entries, but when trying to establish them with the "net use" command, Windows responded that "multiple connections to a server or shared resource....are not allowed" I verified that there are no entries when attempting to run "net use * /delete"
meanwhile, I followed the advice of mdgm and reinstalled the firmware. Now, RAIDar indicated "Disk(s) contain data", but the files are no longer accessible in Windows. The device can still be pinged
