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I have a ReadyNAS Pro 6 that began acting oddly as it would not display drives within the web admin, showed no volume, and would not allow the shares to be accessed across the network via Windows networking (SMB).
Concerned, I backed-up everything on the NAS using WinSCP as this was the only way I had access. Once that completed, I rebooted the NAS.
At first, it hung at the drives all showing online and the text 'booting ..' displayed. So I rebooted again and it came backup up but this time I was not able to access the web admin and WinSCP access was gone as well. I went ahead and performed an ‘OS Re-install’ from the boot menu. This completed and rebooted and did give me temporary access into the web admin again, but the drives were all still gone and no volume showed. I have performed the OS Re-install again and now the web admin is inaccessible again. During all of these steps, RAIDar has continued to show the NAS as 'Healthy', shows the correct firmware and all drives are displayed and checked as to indicate in working order.
Can anyone offer suggestions for the path of least resistance to troubleshoot and correct this issue?
Re: ReadyNAS Pro 6 web admin and data inaccessible
Can the service be stopped, that file relocated to the data volume, the configuration be edited to indicate the new location, and the service be started again?
or .. worse case, the service stopped and the file deleted?
Re: ReadyNAS Pro 6 web admin and data inaccessible
No ssh access. Got in through telnet/ super secret tech support mode. Found some instructions on how to mount the drive. Deleted some files in the crashplan cache folder. Will look at the upgrade folder thanks!
How to cleanly exit tech support mode? Are there commands to unmount and shutdown?
How to cleanly exit tech support mode? Are there commands to unmount and shutdown?
I haven't needed telnet/tech support mode, but I think the normal shutdown command will work.
When you are back up, I suggest moving the crashplan cache to a folder on the C volume. That's pretty easy to do (just change an xml file) and in my case it frees up almost 2 GB of OS partition space.
It's possible to symlink other folders (/usr/local/crashplan/upgrade for instance), but I haven't done that myself. I'm assuming future crashplan upgrades won't have the same bug (never-ending downloads when they fail). Might be wishful thinking, we will see.
Re: ReadyNAS Pro 6 web admin and data inaccessible
Thanks for the help! Between your help here and the other thread you linked I got things going again. For the life of me, I couldn't find a command to reboot from telnet mode. I had to use the button on the box.
