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Re: ReadyNAS Pro No Volume Exists #20437925
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2013-01-24
09:08 PM
2013-01-24
09:08 PM
ReadyNAS Pro No Volume Exists #20437925
Panic level only at moderate here but is slowly rising so I'm REALLY hoping someone can help. Have looked through all the forums and bits make sense but I thought it may be easier to simply ask you all.
I have a Ready NAS Pro Business Edition [X-RAID2].
I had a disk fail for the first time last week. No issue there, just order a new one and wack it in (I thought). OK, did that. Redooted the system, it found the new disk and started to work it's magic. It informed me on the front panel it was working away but got to 60% ish and then stopped.
Have rebooted a few times and can still access it via RAIDar.
However there is no longer any volume.
Appreciate any help you can give.
Thanks in advance.
I have a Ready NAS Pro Business Edition [X-RAID2].
I had a disk fail for the first time last week. No issue there, just order a new one and wack it in (I thought). OK, did that. Redooted the system, it found the new disk and started to work it's magic. It informed me on the front panel it was working away but got to 60% ish and then stopped.
Have rebooted a few times and can still access it via RAIDar.
However there is no longer any volume.
Appreciate any help you can give.
Thanks in advance.
Message 1 of 7
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2013-01-25
01:07 AM
2013-01-25
01:07 AM
Re: ReadyNAS Pro No Volume Exists
Please open a tech support case. If purchased within the last 90 days (unlikely) or if you have a current ProSupport Contract, give tech support a call. Otherwise open an online case (see Online Submission link in my sig). Post your case number.
Message 2 of 7
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2013-01-25
03:23 AM
2013-01-25
03:23 AM
Re: ReadyNAS Pro No Volume Exists
Thanks. Good call.
Have done and case # is 20437925
Have done and case # is 20437925
Message 3 of 7
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2013-06-02
06:35 PM
2013-06-02
06:35 PM
Re: ReadyNAS Pro No Volume Exists #20437925
Hi
Why don't you publish the answer here to avoid everybody (including me) to post their own case?
Why don't you publish the answer here to avoid everybody (including me) to post their own case?
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2013-06-02
06:41 PM
2013-06-02
06:41 PM
Re: ReadyNAS Pro No Volume Exists #20437925
There are some issues which require expert assistance on a case by case basis from NetGear tech support.
Message 5 of 7
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2015-09-19
06:19 AM
2015-09-19
06:19 AM
Re: ReadyNAS Pro No Volume Exists #20437925
Some issues require expert ... But MOST DON'T, and that makes it a collossal waste of people's time!
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2015-09-20
01:10 AM
2015-09-20
01:10 AM
Re: ReadyNAS Pro No Volume Exists #20437925
This is an issue that requires expert assistance.
One disks fails and then presumably another fails during the resync when adding a replacement disk. Some care is necessary in such cases especially if there is no up to date backup.
Message 7 of 7