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Re: ReadyNAS Pro restarting

joebywan
Aspirant

ReadyNAS Pro restarting

ReadyNAS Pro 6 bay.

 

Lastest firmware as per the update on the admin panel. Radiator 4.2.27

 

Having an issue where it's restarting sometimes, the logs in the admin panel don't say anything as to why, and not sure where to look in the archive of full system logs.

 

I've tried the system.log, but it just says "Sep 17 23:08:05 NAS syslogd 1.4.1#18: restart." but not why.

 

Is there somewhere else I could look to get info on why?

Message 1 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS Pro restarting

Do you have a backup of your data?

 

What do you mean by "restarting sometimes"? Is it running normally and then randomly restarts?

Message 2 of 8
joebywan
Aspirant

Re: ReadyNAS Pro restarting

Data's not an issue.

 

I've not noted times, I just saw it restarted last night, grabbed logs, and that's what I found.

 

Is there a particular log that would have more information on the cause of the restart?  The NAS isn't reporting that it's restarting unexpectedly in radiator, so I'm figuring something is getting it to restart.

Message 3 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS Pro restarting

Is the NAS connected to a UPS or directly to a wall outlet?

Do you have ports forwarded to the NAS?

 

Can you send in your logs (see the Sending Logs link in my sig)?


When did you start seeing this issue of it restarting randomly?

Message 4 of 8
joebywan
Aspirant

Re: ReadyNAS Pro restarting

No UPS

 

Plex is only port forwarded.  Noone other than us has been using it, as it shows me connected devices & it requires auth.

 

I think it's been happening for a bit.  SO complains fairly regularly that nas was playing up in the evening while she was watching something from it.

 

Logs sent to email address specified in that link.

Message 5 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS Pro restarting

Not sure why it is rebooting.

If you disable the add-ons does it still reboot?

Message 6 of 8
joebywan
Aspirant

Re: ReadyNAS Pro restarting

I've disabled the addons, we'll have to see.how it goes.

 

Could you outline what you looked at to try and see why it restarted in the logs so I know for future reference please?

Message 7 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS Pro restarting

I was looking at system.log like you.

Message 8 of 8
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