× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

ReadyNAS RNDU 2120 Ultra 2 not Responding

Hakan71
Aspirant

ReadyNAS RNDU 2120 Ultra 2 not Responding

When connected to power supply my readynas ultra 2 is just running at full speed with the fan, but it does not boot at all. I'm not able to reset it or anything. The blue power button is just lit and fan running at full speed but nothing happens. It has anything to do with whether there are disks in cabinet or not. I have two discs in it, mirrored (RAID1). I guess something in the NAS has broken (maybe due to overheat). I have lifetime family photos on it and can now not access them. Have no other backup, just the two discs in the NAS - which I hope are still are fine. What are my options for recovering the data? For info I have bought a new NAS (Synology 716+II, and also a new disc of same size as the ones in the "broken" Readynas). Any chance I will be able to read the old discs in new Synology NAS? If that will not work - Can I read and copy the old disc by connecting via SATA to a PC?
Message 1 of 10

Accepted Solutions
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

SOLVED!

 

I downloaded ReclaiMe Ultimate, great tool. All files have been saved.

 

Thanks for all support.

 

Håkan

View solution in original post

Message 10 of 10

All Replies
Retired_Member
Not applicable

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

In case you have put the power plug into any kind of extension lead and/or behind a usv (uninteruptable power supply), now just directly plug it into a power socket in the wall and try again.

Message 2 of 10
StephenB
Guru

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding


@Hakan71 wrote:
When connected to power supply my readynas ultra 2 is just running at full speed with the fan, but it does not boot at all. I'm not able to reset it or anything. The blue power button is just lit and fan running at full speed but nothing happens. It has anything to do with whether there are disks in cabinet or not. I have two discs in it, mirrored (RAID1).

Try downloading RAIDar, and see if it can find the ReadyNAS: http://kb.netgear.com/20684/ReadyNAS-Downloads?cid=wmt_netgear_organic#raidar

 


@Hakan71 wrote:
Any chance I will be able to read the old discs in new Synology NAS? 

You certainly can't migrate the disks.  If you are sklled with SSH, you could possibly mount the volume temporarily  It'd be safest to do that if you connect the drive as an external drive.  Since you are using RAID-1, you only need to connect one disk.


@Hakan71 wrote:
Can I read and copy the old disc by connecting via SATA to a PC?

Possibly, it depends in part on the disk health and file system integrity. (the note above about connecting only one disk applies here too).

 

Windows can't read the disk format directly.  Vendor tools (seatools for seagate, lifeguard for western digital) will see the drive, and let you test it.

 

I think r-linux for windows will be able to read it (http://www.r-tt.com/free_linux_recovery/).

 

 

Message 3 of 10
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

There is a procedure to move the disks across to another x86 ReadyNAS e.g. RN312.

 

But if there is a problem with the disks or what's on them then you may still need assistance.

Message 4 of 10
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

Thanks for all input. I plan to try the disc to PC option next week.
Message 5 of 10
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

Summury so far = have still not manage to recover the ReadyNAS files.

 

I downloaded r-linux to my PC, then scanned one of the ReadyNAS discs via a SATA docking station. Two volumes were "recognized" (took quite some hours to scan): Ext3 and Ext4. There were also a few other partitions (believe it said they had unreadable format)

 

Both the recognized volumes each had a ROOT and a METAFILES folder. Only the Ext3 ROOT folder had sub-folders and files that were readable/understandable to me (e.g. bin, c, dev, etc, frontview, home, initrd, lib, lib64, root, sbin, sys, temp, etc). I recon these files were original ReadyNAS folders and programs. The Ext4 ROOT consisted only of files named like "$Inodelndx000038f8". The ext4 METAFILES folder consisted of lots of files named like "$BlockBitmap0000.bin", "$BlockBitmap0001.bin", etc. 

 

I dont know what I should do next. Any suggestions?

Message 6 of 10
StephenB
Guru

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding


@Hakan71 wrote:

Only the Ext3 ROOT folder had sub-folders and files that were readable/understandable to me (e.g. bin, c, dev, etc, frontview, home, initrd, lib, lib64, root, sbin, sys, temp, etc). I recon these files were original ReadyNAS folders and programs.

This is the OS partition, not the data volume.

 

You could try a different software package.  Several people have had good luck with ReclaiMe, though it is expensive.  You can see what it can recovery before you buy though.

 

Netgear's recovery service is another possibility: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service?cid=wmt_netgear_organi...

 

 

Message 7 of 10
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

I am currently scanning with ReclaiMe. Looks like this software is able to read the files - I can mid-run already preview a few photos and movies...looks promising, though as you say expensive. Thank you.

Message 8 of 10
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

From r-tt page:

 

"R-Linux uses the same InteligentScan technology as R-Studio, and flexible parameter settings to provide the fastest and most reliable file recovery for the Linux platform. However, unlike R-Studio, R-Linux cannot recover data over network or reconstruct RAIDs, or provide object copy."

 

Thus, looks like I need R-studio to recover the ReadyNAS files using r-tt software. This software costs 79.99 USD.

 

If going with ReclaiMe, which of below two package do I need to purchase?

 

 ReclaiMe File Recovery Standardto recover data from Windows PCs $79.95

  •  Recovers files from Windows discs (FAT, exFAT, NTFS and ReFS)

OR

 

ReclaiMe File Recovery Ultimate to recover Windows and Linux PCs, Macs, and NASes $199.95

  • Recovers all files from Windows disks (FAT, exFAT, NTFS, and ReFS).
  • Recovers all files from Apple Mac OS disks ( UFS, HFS, and HFS+).
    Note: ReclaiMe File Recovery runs on Windows PCs, not Macs. To recover a Mac disk, you need to connect it to a Windows PC first.
  • Recovers all files from Linux ext2, ext3, ext4, BTRFS and XFS filesystems.

 

Message 9 of 10
Hakan71
Aspirant

Re: ReadyNAS RNDU 2120 Ultra 2 not Responding

SOLVED!

 

I downloaded ReclaiMe Ultimate, great tool. All files have been saved.

 

Thanks for all support.

 

Håkan

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 3431 views
  • 0 kudos
  • 4 in conversation
Announcements