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ReadyNAS was unresponsive and showed kthread_data+b

AYuen
Aspirant

ReadyNAS was unresponsive and showed kthread_data+b

My ReadyNAS was down for few times since one month ago and it showed "kthread_data+b" on the front display. It could be resumed after reset. However, I could not see any error message from the logs. What can I do?

 

This storage is only used for iSCSI disk for a single Windows 2012 server.

 

Please help. Thanks a lot!

Model: RN31600|ReadyNAS 300 Series 6- Bay (Diskless)
Message 1 of 4
StephenB
Guru

Re: ReadyNAS was unresponsive and showed kthread_data+b

Well, it definitely crashed - but perhaps too quickly for the event to be logged.  But I wouldn't be too concerned about an isolated crash.  

 

It'd be worth checking the disk health (disk_info.log), and perhaps running the scrub and disk tests from the volume settings wheel.

 

You could also run a memory test from the boot menu.

 

What firmware are you running?

 

Message 2 of 4
AYuen
Aspirant

Re: ReadyNAS was unresponsive and showed kthread_data+b

Firmware 6.5.1

 

I have run scrub and disk test after the first time I met the issue. But the same issue was happened again. I will try to run the memory test as per your suggestion. Thanks!

 

Message 3 of 4
StephenB
Guru

Re: ReadyNAS was unresponsive and showed kthread_data+b

You might also try upgrading your firmware.  Current version is 6.10.1

Message 4 of 4
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