ReadyNas NV+ Can log in as admin but can't do anything

[peter_ndc]

I haven't logged in as admin for a while. Now when i do, there are no options to do anything. I have attached screen shot. RAIDar showing 4.1.14

[Marc_V]

Hi @peter_ndc

Welcome to the Community!

Have you tried clearing cache of your browser or using a different browser when accessing the admin page?

If you can get access back through clearing cache or using a different browser it will be better to perform an update on your NV+ v1.

Hope this helps!

Regards

[peter_ndc]

Yes, i have tried a couple of different browsers, and cleared cache etc on both. No change.

[Marc_V]

Can you still download the logs using RAIDar? Were you able to try and reboot the NAS? An OS-Reinstall might be needed.

OS-Reinstall NV+

You can follow the steps provided on the link above but it would be better if you download the logs first before attempting an OS-Reinstall. Some settings will be reset once OS-Reinstall is done.

Regards

[peter_ndc]

Couldn't download logs. Tried OS reinstall - no change.  By the way I still have access to all the data via file manager, just can't acess admin functions.

[Marc_V]

It will be better to have a full backup of your data. Can you puit the NAS on Tech Support mode and PM me the debug port

Regards