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ReadyNas Pro 6 Frontview empty page
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I have a problem with accessing to the admin page in FrontView.
Everything is blank, can't press any buttons (no action).
But "shares" page is accessable, and I can change password on "password" tab.
Also I can I access it via windows network.
As I know, it was USB flashed.
I tried to do factory reset, OS reinstall with no sucess.
Here what RAIDar showes:
So is there some way to fix it?
Thank you in advance.
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Finally, it's working!
I took R4toR6_latest.bin, renamed it to RAIDiator-x86-6.9.1.img and using RAIDiator 4.2 USB Flash Recovery made bootable USB drive. After USB recovery, I was finally able to get into web interface.
The only issue is about model and serial numbers. Any idea how to correct them?
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Re: ReadyNas Pro 6 Frontview empty page
An almost full OS partition can cause erratic behavior in the UI. Have you received any warniongs about that?
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Re: ReadyNas Pro 6 Frontview empty page
Hi,
I don`t completly understand, where should I get warnings.
I can see some errors in browser's developer mode, like:
Cannot read property 'getElementsByTagName' of null (when page loads)
Cannot read property 'getApplicableGetUrl' of undefined (when I press buttons)
Cannot read property 'setPageDefaultsSync' of undefined (when I press buttons)
And some problems with certificate.
Also, I've tried different browsers (IE, Chrome, Opera, Firefox) and different compatibility modes in IE. And even workstation with an Windows XP as a system.
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Re: ReadyNas Pro 6 Frontview empty page
@imakarov wrote:
I don`t completly understand, where should I get warnings.
They would have shown up before you had the problem - if you have email alerts configured, you would also have gotten warning emails.
Did you try rebooting the NAS? Also, did you enable SSH on system->settings->services?
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Re: ReadyNas Pro 6 Frontview empty page
The warnings should be in the log.
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Re: ReadyNas Pro 6 Frontview empty page
@StephenB wrote:
@imakarov wrote:I don`t completly understand, where should I get warnings.
They would have shown up before you had the problem - if you have email alerts configured, you would also have gotten warning emails.
Did you try rebooting the NAS? Also, did you enable SSH on system->settings->services?
I connected monitor to NAS, to see what happens during booting process, but I don't see anything interesting.
I can't configure nither email alerts, nor SSH, because I can't get into web interface menu.
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Re: ReadyNas Pro 6 Frontview empty page
@Sandshark wrote:The warnings should be in the log.
If warnings are somewhere in web interface, I don't see them, because it is not working. I can try to get into TechSupport mode, maybe there will be logs I need to look at?
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Re: ReadyNas Pro 6 Frontview empty page
Do you have a backup of your data?
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Re: ReadyNas Pro 6 Frontview empty page
Ok. Try powering down, and zeroing the drives in a Windows PC. Vendor tools (Seagate's Seatools and WDC's Lifeguard) have this test option (under "advanced" because it is destructive). One of them (I forget which) has a "quick" version which is enough to delete all partitions. Note you can use a USB adapter or dock to connect the drives to a PC.
Then power up the NAS with these drives in place. The NAS should do a fresh factory install.
If that works, then perhaps update the firmware ot the current verision (4.2.31). Note you could try installing OS 6 on the NAS too - there is quite a bit of info here on how to do that. It isn't supported by Netgear, but it does work.
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Re: ReadyNas Pro 6 Frontview empty page
@StephenB wrote:Ok. Try powering down, and zeroing the drives in a Windows PC. Vendor tools (Seagate's Seatools and WDC's Lifeguard) have this test option (under "advanced" because it is destructive). One of them (I forget which) has a "quick" version which is enough to delete all partitions. Note you can use a USB adapter or dock to connect the drives to a PC.
Then power up the NAS with these drives in place. The NAS should do a fresh factory install.
If that works, then perhaps update the firmware ot the current verision (4.2.31). Note you could try installing OS 6 on the NAS too - there is quite a bit of info here on how to do that. It isn't supported by Netgear, but it does work.
I took two Seagate 320 Gb disks, zeroed them with seatools and installed them in NAS. It dispayed "Factory reset" and after that "Checking disks". After all done, I logged in into web interface, but all is the same. Front view is empy, no menu, no controls, "Refresh", "Help" and "Logout" buttons are inactive (no effects when I press them).
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Re: ReadyNas Pro 6 Frontview empty page
Also, I'm a bit confused, that RAIDar can't get it's model. Is it normal behavior?
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Finally, it's working!
I took R4toR6_latest.bin, renamed it to RAIDiator-x86-6.9.1.img and using RAIDiator 4.2 USB Flash Recovery made bootable USB drive. After USB recovery, I was finally able to get into web interface.
The only issue is about model and serial numbers. Any idea how to correct them?
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Re: ReadyNas Pro 6 Frontview empty page
@imakarov wrote:
The only issue is about model and serial numbers. Any idea how to correct them?
I think you'll need help from Netgear to do that. Since OS-6 isn't supported on legacy NAS, that will need to be courtesy support.
Try PMing @mdgm-ntgr or @Skywalker, and see if they are willing to log in remotely and help.
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Re: ReadyNas Pro 6 Frontview empty page
I have replied to your PM.
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