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Re: ReadyNas Pro 6 - To Be Filled in by OEM
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Can anyone help me I have updated the OSfrom 4 to 6 which all worked fine and was running then for some reason the boot was corrupted possibly when upnplugged but not sure.
I was getting the MBR issue, which I have now managed to get the firmware added back for OS6 and the device is booting and functioning perfectly.
Now when I log in I get Model: To be Filled by OEM and Serial: None0002xxxxxx, possible other information has gone as well.
So I am guessing that this data was stored on the drive? I did do an image of the drive and copied the files prior to putting the os6 firmware back on.
Does any know what the process is to resolve this issue at all?
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Hi G1DDO,
The fix has been applied already and it should display now the correct serial number. The NAS was rebooted into Normal mode as well.
Regards,
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
Reads like OS 4 had stored or retrieved this information from a different resource - OS 6 does apparently use DMI to read the SMBIOS - and your machine (or model) does not have this information set in place during the manufacturing process. No idea if this is intended or not - some more experienced old crows have to folow up.
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
Yes I suspect so however weirdly im pretty sure it did work after the upgrade as it changed the model to business pro.
That aside is there anyway of putting this data back ?
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
@G1DDO wrote:
Now when I log in I get Model: To be Filled by OEM and Serial: None0002xxxxxx, possible other information has gone as well.
So I am guessing that this data was stored on the drive?
Actually it is normally stored in an eeprom, which sometimes can get corrupted by the conversion. You could PM @JohnCM_S and see if he is willing to fix it remotely.
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
Hi G1DDO,
You may take a picture of the S/N and the MAC address of the NAS and then send it to me via PM. This label is located on the back panel of the unit.
Please enable also SDM (Secure Diagnostic Mode) on the NAS. You may do this by going to System> Settings> Support. Then PM me the 5-digit code afterwards.
Regards,
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Hi G1DDO,
The fix has been applied already and it should display now the correct serial number. The NAS was rebooted into Normal mode as well.
Regards,
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Re: ReadyNas Pro 6 - To Be Filled in by OEM
Awesome works perfectly now, just added some shares and ISCSi, just need to add some new drives.
Many thanks for this.
Neil