Readynas 102 - TFTP_REQ

[hophead]

I have a Readynas 102.  It's basically new.  Was turned on for a bit, then stored in it's box until now.  I turn it on and it all boots up but I get a flashing power button.  

I can see the device on the network but I am unablet to connect to it.

I use RAIDar and it connects  Status is TFTP_REQ

Troubleshooting steps

1. confrim via a PC that I can see the HDD this appears to be working can see some patitions on it,
2. perform a factory reset as per https://kb.netgear.com/22892/How-do-I-access-the-boot-menu-on-my-ReadyNAS-102-202-212-or-312
3. peform the steps outlined in the usb recovery article https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system

I have nothing  other than the ethernet cable pluged in.

I was looking at this post and it appears that someone was able to assist but the solution does not seem super clear.  https://community.netgear.com/t5/New-ReadyNAS-Users-General/RN102-TFTP-REQ/td-p/1350888

I would really appreciate any assitance to get this up and running.

[StephenB]

Is it still under warranty (3 years for the original purchaser)?

[JohnCM_S]

Hi hophead,

Welcome to the Community!

The TFTP_REQ is a boot mode. Based on what you have tried already, this is likely a faulty chassis.

If your device is still under warranty, you may contact support for warranty replacement.

Regards,

[JohnCM_S]

Hi hophead,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution. 
 
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,