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  • 69 replies
  • ‎2016-01-15 06:33 AM
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‎2016-02-05 11:15 AM
‎2016-02-05 11:15 AM

Betreff: Readynas 102 connection problem with Apple Macs

Thanks for that.  If it cannot be shared its no good then as both Macs need to access the same folders.

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‎2016-02-05 05:18 PM
‎2016-02-05 05:18 PM

Re: Readynas 102 connection problem with Apple Macs

so, I've played with vfs objects and it seems to be working form me...

in the SAMBA config file (log over ssh onto your NAS as root)

/etc/frontview/samba/Shares.conf

 I've put in "vfs objects" for each share

 for Example

[Download]
  vfs objects = fruit streams_xattr
  path = /DATA/Download
  comment = ""
  .....

 I'm not sure if it the right way to do, or may be my mac has actually cached all the files local due to my tests... but it seems to be working.... and of course you should turn off Preview Feature in Finder on each Mac to speed up the access time

something like this http://blog.skynet-solutions.net/post/52968299699/photoshop-could-not-save-file-because-write-access

 

and one more thing, this file will be overwritten as soon as you change your shares configuration over the web interface, perhaps it will work also in the file that shall not be overwritten

smb.conf.overrides 

but i didn't test that... 

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‎2016-02-09 12:44 AM
‎2016-02-09 12:44 AM

Re: Readynas 102 connection problem with Apple Macs

I think mdgm tried this on the back end but perhaps he could confirm what he tried.

 

Still getting nowhere with this issue.

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‎2016-02-10 06:38 AM
‎2016-02-10 06:38 AM

Re: Readynas 102 connection problem with Apple Macs

Hi The problems are just getting worse. The end user went and upgraded to firmware 6.4.2 and since then the backup has not worked. It has just crashed the entire system during the backup. They couldnt even power off the unit and had to unplug the power. They are now asking me if the can revert back to the previous firmware as the backup worked then. I wasnt sure if I should start a new thread for this or not. Any suggestions?
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‎2016-02-10 07:21 AM
‎2016-02-10 07:21 AM

Re: Readynas 102 connection problem with Apple Macs

What firmware were they running before? Did they enable AntiVirus?
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‎2016-02-10 07:28 AM
‎2016-02-10 07:28 AM

Re: Readynas 102 connection problem with Apple Macs

I think they were on 6.2.5 (I think) presumably there will be a log somewhere? The anti virus wasnt enabled before but I can check.
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‎2016-02-10 07:35 AM
‎2016-02-10 07:35 AM

Re: Readynas 102 connection problem with Apple Macs

The old firmware version should be in the logs. If AV is enabled, it will kill performance. So check that first. Going back to 6.2.x is a multi-step process, and unfortunately requires a factory reset (recovering all data from backup). Netgear does not recommend it, but there are a couple users here who have done it. It's probably better to avoid moving back if you can. One alternative is to try 6.4.0 first (which can be simply installed). Or do a reset with 6.4.2, and see if that resolves the connection problem also.
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‎2016-02-10 08:13 AM
‎2016-02-10 08:13 AM

Re: Readynas 102 connection problem with Apple Macs

AV is not enabled but I cannot find anything in the logs to say what the previous firmware version was. I am pretty sure though I upgraded it to 6.2.5 a couple of weeks back when working with mdgm. They have plugged in a formatted USB drive and are going to let it run tonight on the schedule. I had a google and it seems others have had similar issues with backup since upgrading to 6.4 One step forward and two back it seems.
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‎2016-02-10 10:08 AM
‎2016-02-10 10:08 AM

Re: Readynas 102 connection problem with Apple Macs

I had a small backup glitch after I restored my configuration on 6.4.2. The problem was that the scheduled backup jobs weren't running - disabling the schedule and re-enabling it was enough to solve it.

 

One thing you could try to do is recreate the backup jobs (a bit painful, and any incremental jobs would need to make the full backup first).

 

 

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‎2016-02-11 01:05 AM
‎2016-02-11 01:05 AM

Re: Readynas 102 connection problem with Apple Macs

Just had an email from the client to say the nas has frozen again when trying to do the backup over night.  Backup light is flashing but they have no access to the Nas and the power off button does nothing.  All they can do is unplug the power!

 

This is not a good situation.  I guess I will have to delete or suspend (is that possible?) the backup job until we can rectify the backup problem thats causing the crashing.

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‎2016-02-11 04:27 AM
‎2016-02-11 04:27 AM

Re: Readynas 102 connection problem with Apple Macs


@barryd wrote:

 

This is not a good situation.  I guess I will have to delete or suspend (is that possible?) the backup job until we can rectify the backup problem thats causing the crashing.


You can disable the backup schedule from the web UI.

 

It's possible that the backup issue is a symptom, not a cause.  For instance, a disk failure or a corrupt btrfs volume might be the real problem.  Did you (or mdgm) look at the disk health or check the volume integrity?

 

 

 

 

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‎2016-02-11 05:49 AM
‎2016-02-11 05:49 AM

Re: Readynas 102 connection problem with Apple Macs


@StephenB wrote:

@barryd wrote:

 

This is not a good situation.  I guess I will have to delete or suspend (is that possible?) the backup job until we can rectify the backup problem thats causing the crashing.


You can disable the backup schedule from the web UI.

 

It's possible that the backup issue is a symptom, not a cause.  For instance, a disk failure or a corrupt btrfs volume might be the real problem.  Did you (or mdgm) look at the disk health or check the volume integrity?

  


 

 Yes I am pretty sure it all checked out ok when mdgm was looking at it.   The backup worked fine until the client went and upgraded the firmware and looking around I think others have had similar problems with 6.4.x.  IVe not had time to look at possible solutions.  Ill see later if I can get mdgm to have a look remotely.  They are a bit vunerable now though as they have not done a succesful backup since 27 Jan.  Its only 250GB of data though so I may just copy it all somewhere on the network in the interim.

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‎2016-02-11 07:17 AM
‎2016-02-11 07:17 AM

Re: Readynas 102 connection problem with Apple Macs



Its only 250GB of data though so I may just copy it all somewhere on the network in the interim.

If you can copy it off easily, your best strategy might be to do a factory reset with 6.4.2 and start fresh.

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‎2016-02-18 03:45 PM
‎2016-02-18 03:45 PM

Re: Readynas 102 connection problem with Apple Macs

There was a typo on the first line of the /etc/frontview/samba/smb.conf.overrides file. I have now fixed this. The vfs_fruit module should now be in use.


Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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‎2016-02-19 12:32 AM
‎2016-02-19 12:32 AM

Re: Readynas 102 connection problem with Apple Macs

Thanks

 

I just connected in remotely,  I think it may still be slow but Ill get them to restart and see if there is any difference

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‎2016-02-19 02:21 AM
‎2016-02-19 02:21 AM

Re: Readynas 102 connection problem with Apple Macs

Good news!  Initial reports after restarting the macs is they are connecting much faster.  They are still taking 20 seconds or so to access the folders but they were pretty much griding to a halt before and taking several minutes sometimes.

 

I have asked them to report back later today.

 

Thanks again and big thanks to mdgm for all his time and effort.

 

Just need to sort out the backup problem next!

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‎2016-02-22 05:44 PM
‎2016-02-22 05:44 PM

Re: Readynas 102 connection problem with Apple Macs

Good to hear. Do you have another thread open for the backup issue?


Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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‎2016-02-23 12:43 AM
‎2016-02-23 12:43 AM

Re: Readynas 102 connection problem with Apple Macs


@mdgm wrote:

Good to hear. Do you have another thread open for the backup issue?


 

No,  I probably should start one.  Ive not heard back from the client since Friday, I think they were backing up manually over the weekend so Ill catch up with them today and see how its all going and how they want to proceed.

 

The backup stopped working and just crashes the server after the upgrade to 6.4.2.

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‎2016-02-23 09:10 AM
‎2016-02-23 09:10 AM

Re: Readynas 102 connection problem with Apple Macs

Have started a new thread regarding the back up here.  https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Readynas-102-not-backing-up-and-freezin...

 

Looks like I will be going to site at some point in the near future as well rather than working remotely all the time.

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‎2016-02-29 11:45 AM
‎2016-02-29 11:45 AM

Re: Readynas 102 connection problem with Apple Macs

Can someone summarize the final solution to this problem and the steps neeced to correct it?

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BrianL
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‎2016-02-29 02:55 PM
‎2016-02-29 02:55 PM

Re: Readynas 102 connection problem with Apple Macs

Hi brosnahan1114,

 

Welcome to the community!

 

Can you tell us which Firmware and unit are you using? Are you having trouble with the performance (SMB/CIFS or AFP)?

 

Looking forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

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‎2016-02-29 05:38 PM
‎2016-02-29 05:38 PM

Re: Readynas 102 connection problem with Apple Macs

I'm running the ReadyNAS 102 with Firmware 6.4.2, accessing it from a Mac OS 10.10.5.  I'm having trouble with the performance where when I open a folder, it could take a couple of minutes for the contents to display.  Both are connected by wire to a Netgear R7000 router.   There is also a Win10 laptop which is running wireless, which can display the contents of the folders in seconds.  

 

Thank you

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‎2016-02-29 06:09 PM
‎2016-02-29 06:09 PM

Re: Readynas 102 connection problem with Apple Macs

Hi brosnahan1114,

 

Is Antivirus enabled? In MAC, you can use two file sharing protocols  (namely SMB/CIFS and AFP) in accessing your files.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team​​​​

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‎2016-02-29 07:31 PM
‎2016-02-29 07:31 PM

Re: Readynas 102 connection problem with Apple Macs

antivirus is disabled.  I tried both SMB and AFP, both ways produce the same results

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‎2016-02-29 08:03 PM
‎2016-02-29 08:03 PM

Re: Readynas 102 connection problem with Apple Macs

Hi brosnahan1114,

 

Have you reported this problem to NETGEAR support? I will run some tests and let you know the result.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team​

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