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Re: Readynas 104 Win 7 performance issue

corinbishop
Guide

Readynas 104 Win 7 performance issue

just as an experiment I ran a Windows 10 Virtual machine from within my main Win7 machine. Using Helios Lan Test I got a consistent 24MB/s both ways to the NAS. The virtual machine was working hard on another task at the time so I didn't expect to get high transfer rates. However the significant points are:

 

Read/Write are the same.

Much higher than the 6-9 MB/s write/30+ Read I'm getting from the Windows 7 machine that is running it. 

It rules out NIC problems or LAN connectivity problems on my main Win7 machine.

 

I tried using SMB Plus to change the SMB version on the NAS (yes, I did reset the client each time) but it made no change. 

 

I tried running lan test from a Mac (connecting first via SMB and then via AFP). I got 20MB/s Write, 29 Read. 

It would point to being a specific issue between Windows 7 and 6.4.0+

Message 1 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

As another experiment, I booted up a virtual machine copy of XP. Got 24Mb/s both ways from a virtual machine running on Win7. That same Win7 machine reports 5.5 write, 29 read. 

So at the moment the ONLY OS that has a problem with writing to the NAS after 6.4 is Windows 7. 

 

Mac OS, XP, Win8, Win10 regardless of hardware and even running as virtual machines all have no problems.

 

Interesting. 

Message 2 of 18
StephenB
Guru

Re: Readynas 104 Win 7 performance issue


@corinbishop wrote:

As another experiment, I booted up a virtual machine copy of XP. Got 24Mb/s both ways from a virtual machine running on Win7. That same Win7 machine reports 5.5 write, 29 read. 

So at the moment the ONLY OS that has a problem with writing to the NAS after 6.4 is Windows 7. 

 

Mac OS, XP, Win8, Win10 regardless of hardware and even running as virtual machines all have no problems.

 

Interesting. 


Yes.  I think it points to something specific on the Win7 system (since my Win7 system doesn't see that slowdown with my RN102).  Do you have internet security software or AntiVirus running on the PC?

 

Though 25 Mb/s is still slow (post factory reset I am seeing ~75 MB/s).

 

 

Message 3 of 18
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas 104 Win 7 performance issue

Split the last few posts off into a different topic as the previous thread was being dragged off-topic.

Message 4 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue


@mdgm wrote:

Split the last few posts off into a different topic as the previous thread was being dragged off-topic


 

Yes, that's no problem. I'm totally stumped on this one. Just can't see why it's slow from windows 7.

 

 

Message 5 of 18
StephenB
Guru

Re: Readynas 104 Win 7 performance issue

Can you set up a windows share on another PC, and see if there is a similar performance gap between win-7 and the VM?

Message 6 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

yes, I can do that. back to you shortly.

Message 7 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

OK:

 

I used a Windows 10 machine to host a shared directory on the same local network. Not a high-end machine, not optimized in anyway as a server, basic windows share.

 

Results are:

 

Win7 host machine: Write 33MB/s, Read 32MB/s

XP VM on host machine: Write 30MB/s, Read 29MB/s

Win10 VM on host machine: Write 28MB/s, Read 29MB/s

From apple machine > shared directory: 22MB/s, 22MB/s read

Message 8 of 18
StephenB
Guru

Re: Readynas 104 Win 7 performance issue


@corinbishop wrote:

OK:

 

I used a Windows 10 machine to host a shared directory on the same local network. Not a high-end machine, not optimized in anyway as a server, basic windows share.

 

Results are:

 

Win7 host machine: Write 33MB/s, Read 32MB/s

XP VM on host machine: Write 30MB/s, Read 29MB/s

Win10 VM on host machine: Write 28MB/s, Read 29MB/s

From apple machine > shared directory: 22MB/s, 22MB/s read


Interesting.  So performance is approximately the same for all protocols (and actually lower than I'd expect for all cases).  This is with gigabit?  What model is the Win-10 machine?

 

It does say that the issue with on the win7 system is specific to the NAS.

 

 

Message 9 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue


@StephenB wrote:

@corinbishop wrote:

OK:

 

I used a Windows 10 machine to host a shared directory on the same local network. Not a high-end machine, not optimized in anyway as a server, basic windows share.

 

Results are:

 

Win7 host machine: Write 33MB/s, Read 32MB/s

XP VM on host machine: Write 30MB/s, Read 29MB/s

Win10 VM on host machine: Write 28MB/s, Read 29MB/s

From apple machine > shared directory: 22MB/s, 22MB/s read


Interesting.  So performance is approximately the same for all protocols (and actually lower than I'd expect for all cases).  This is with gigabit?  What model is the Win-10 machine?

 

It does say that the issue with on the win7 system is specific to the NAS.

 

 


The machine I used to host the shared folder is 8 years old. not the fasted in shape or form. I'm not interested in the overall speed but how symterical the read/writes are. i.e., in this case they are pretty much the same read/write. 

Whereas Win7 to NAS is not. 6-9 write, 30-40 read. 

Message 10 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

fyi. I just tested the local disk on the pc I setup as a share and it's 42-47MB/s at best. So 30-33ish over the network is pretty good. 

so again, not worried about the overall speed. The point being that it's not showing the same issue as the win7>NAS. 

Message 11 of 18
StephenB
Guru

Re: Readynas 104 Win 7 performance issue


@corinbishop wrote:

so again, not worried about the overall speed. The point being that it's not showing the same issue as the win7>NAS. 


I agree that the win7 performance is the main issue.  At this point I'm starting to lose track of what we've already tried...

-It might be useful to install the SMB-Plus app, and configure the NAS to use SMBv1, and see if that changes anything.  XP uses SMBv1, Win7 uses SMBv2, and Win10 uses SMBv3.

 

-Does the win7 PC only have ethernet?  If it has WiFi also, perhaps try turning off the radio and retesting.

 

-Are there any VPNs installed on the win7 system (readycloud, openvpn, work vpn...)

Message 12 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue


@StephenB wrote:

@corinbishop wrote:

so again, not worried about the overall speed. The point being that it's not showing the same issue as the win7>NAS. 


I agree that the win7 performance is the main issue.  At this point I'm starting to lose track of what we've already tried...

-It might be useful to install the SMB-Plus app, and configure the NAS to use SMBv1, and see if that changes anything.  XP uses SMBv1, Win7 uses SMBv2, and Win10 uses SMBv3.

 

-Does the win7 PC only have ethernet?  If it has WiFi also, perhaps try turning off the radio and retesting.

 

-Are there any VPNs installed on the win7 system (readycloud, openvpn, work vpn...)

 

 

 


 

ha! I know what you mean! I'm loosing the track/plot too!

 

I have smbplus installed. I've tried smv v2,2.1 and 3.0. will try v1 now for a laugh

 

win pc only has ethernet. 

no vpn's installed. 

same asymterical performance from a different win7 machine. 

I even ran a win7 vm from an Mac! saw the same performance problem! (performance on the mac itself was ok of course).

like I said, will try smb1


Message 13 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

smb1 bring write performance up a bit from 6-9 to about 14. Read has dropped a little to 26. 

 

sigh.

 

Message 14 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

More testing done over the weekend:

 

Average write about 5-6MB/s. Average read is 30-35.

 

Driving me mad. Can't see any solution. Trying a new NAS (synology) this week to rule out the RN104. 

 

Again, Windows 8/10 + Mac machines work perfectly (even virtual machines on running Win10 on the Win7 machine). This has only occured since 6.2.5 > 6.4.2 

 

At my wits end now. I write large files (photographs and video) and 5MB/s is impractical.

 

I've tried googling and implemented fixed for all known issues relating to slow transfers on win7. Nothing works. Things include:

 

Connecting the second network adaptor on the 104 and it's the same performance issue through that connection.

Completely disabling ipv6 on router, NIC and RN104 NIC's. 

Resetting the TCP stack  (in case of TCP timing issues)

Disabling firewalls and antivirus

Changing the switch

Scanning for malware (not sure how that would affect write speeds but I did the scan anyway)

Changing the SMB version on the RN104 to force it to v2.1 (win 7 level) but I tried all other levels too (1.0, 2.0, 3.0) and that didn't change anything much.

 
Now, I do have a spare RN104 (unboxed), so if I can find three spare disks to create a RAID5 array then I might try that (hopefully not on 6.4.2, try to make sure it's on 6.2.5 or lower). 

Other than that I'll see how the synology fairs up and take it from there. 

 

Model: RN10400|ReadyNAS 100 Series 4- Bay (Diskless)
Message 15 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

Downgraded to 6.2.5. 

Building volume.

Waiting to return the data. 

Will report back then.

Message 16 of 18
corinbishop
Guide

Re: Readynas 104 Win 7 performance issue

Now back on 6.2.5. settings reinstated, now about to restore all the data. 

 

did a quick performance test. Now seeing 38MB/s write, 42 read. A lot better than 6-9 write and 30 read under 6.4.2!

 

 

Message 17 of 18
StephenB
Guru

Re: Readynas 104 Win 7 performance issue


@corinbishop wrote:

Now back on 6.2.5. settings reinstated, now about to restore all the data. 

 

did a quick performance test. Now seeing 38MB/s write, 42 read. A lot better than 6-9 write and 30 read under 6.4.2!

 


I'm glad its back to a reasonable value.

Message 18 of 18
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