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Readynas Ultra 2 - Mac Address became 00:00:00:00

corleone00
Aspirant

Readynas Ultra 2 - Mac Address became 00:00:00:00

Hello,

I stopped my nas for few days during holidays and when i restarted it i couldn't access it.
I finally managed to connected it, and i noticed that no correct ip was assign by my router to my nas. This is because the Eth0 has now a 00:00:00:00:00 mac address. I tried a os reinstall but it is still the same. I managed to force the mac address to his old mac address (using ssh and ifconfig) and the ip was assign successfully by my router. But if i reboot the nas the problem come back.
And I noticed too that since today i can only access my nas come from outside but not coming from the local network.

Does anybody has any ideas?

Thanks in advance, and happy new year 2015!
Message 1 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

What version of RAIDiator are you running?
Message 2 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Hi,

I m using radiator 4.2.27
Message 3 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

This is a weird issue.

Are you able to backup your data and do a factory default (wipes all data, settings, everything) and restore your data from backup?
Message 4 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Not right now, Don't have enought space to backup everything...
When i plug the eth1 everything work fine except there is no access to internet.
I guess it is not possible to substitute eth0 with eth1?
Message 5 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

When did you purchase this NAS?

It sounds possible that the NIC might be failing.

You could make changes to the sysconfig to make them permanent.
Message 6 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Good morning.

Thx for your answer. I purchased it almost 3 years now.
How is it possible to make the change permanently? I tried in the /etc/network/interfaces but this one seems to be rewrite by the system.

Regards
Message 7 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

The Ultra has a 3 year limited hardware warranty.

If you power down, remove your disks (label order) and put a spare disk (must not be from your array) in the NAS and do a factory default (wipes all data, settings, everything) do you still have the issue using the spare disk?
Message 8 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Hello

I m going to try to find a spare disk and try the factory default.
Thx
Message 9 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Just a little question.
If I try with a spare disk? what will happen when i put back my actual disks?

Thx in advance!
Message 10 of 12
StephenB
Guru

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

corleone00 wrote:
Just a little question.
If I try with a spare disk? what will happen when i put back my actual disks?

Thx in advance!
If the NAS is powered down when you reinsert them, nothing will change.

If you were to also upgrade the firmware with the spare disk in place, then the NAS would attempt to apply that firmware upgrade to your original disks.
Message 11 of 12
corleone00
Aspirant

Re: Readynas Ultra 2 - Mac Address became 00:00:00:00

Great!

Thx for your answer
Message 12 of 12
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