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Re: Readynas freezes on start up after constantly crashing
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Re: Readynas freezes on start up after constantly crashing
Do you mean a seaparate hard drive with all the data stored on it? If so unfortunately not due to the problems I had previously. Would there by any possibility that I could send through the logs and perhaps someone could check what has happened when I was deleting the snapshots? Thanks
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Re: Readynas freezes on start up after constantly crashing
@DavidCXX wrote:
Do you mean a seaparate hard drive with all the data stored on it?
Yes.
@DavidCXX wrote:
Would there by any possibility that I could send through the logs and perhaps someone could check what has happened when I was deleting the snapshots? Thanks
@Logs you send in are looked at by Netgear, so perhaps wait for @mdgm or some other Netgear employee to comment.
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Re: Readynas freezes on start up after constantly crashing
Thanks Stephen - really appreciate your help. I've emailed mdgm last week but not response - I'll wait as they must be busy.
Any other suggestions? It really did seem to be working fine again until I tried to delete these snapshots...
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Re: Readynas freezes on start up after constantly crashing
maybe I should open a new topic and close this one down?
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Re: Readynas freezes on start up after constantly crashing
Ok - but is there any way to delete snapshots via volume read only or other non-standard boots - or can this only be done by Netgear - if so should I be calling them? At present I can't do anything but ready only on this nas.
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Re: Readynas freezes on start up after constantly crashing
After you have the data backed up, I think you should just do a factory reset on the NAS, and then restore the data after it rebuilds.
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Re: Readynas freezes on start up after constantly crashing
Hello, sorry to be back here...
after my previous experiences and your support in removing the snapshots, I reduced the number of snapshots right down which seemed to do the trick. Unfortunately on upgrading to the new FW, it now hangs during booting at 99 or 97% and then on the one time it managed to boot fully I got the Out of Memory 330 yet again. I've just tried doing an OS reinstall and again got to 99% but stalled saying apache2.service - which is a new one for me. Any thoughts?
I can send logs if helpful - I know I will be asked to do another factory reset but would rather not do that again if possible...!
thanks in advance
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Re: Readynas freezes on start up after constantly crashing
I can do volume read only btw - that is about all I can do at present
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Re: Readynas freezes on start up after constantly crashing
It looks like you never did the backup and factory reset and restore from backup that was suggested months ago.
Is your data backed up?
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Re: Readynas freezes on start up after constantly crashing
I'm backing it up now - as the problem went away I didn't do a reset. Can I just confirm that all I need to back up is the data folder not the drives or home shares folders? Or the time machine?
Why is it that FW updates always seem to cause problems - there are so many postings on here saying a version of this?
Thanks.
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Re: Readynas freezes on start up after constantly crashing
@DavidCXX wrote:
I'm backing it up now - as the problem went away I didn't do a reset. Can I just confirm that all I need to back up is the data folder not the drives or home shares folders? Or the time machine?
The home folder and time machine are saved in the data volume. You might check that everthing (including hidden files) is on the backup.
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Re: Readynas freezes on start up after constantly crashing
Thanks - how would i check the hidden files?
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Re: Readynas freezes on start up after constantly crashing
So just to be clear I am backing up the data/ folder?
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Re: Readynas freezes on start up after constantly crashing
@DavidCXX wrote:
Thanks - how would i check the hidden files?
https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
@DavidCXX wrote:
So just to be clear I am backing up the data/ folder?
You need to back up everything on the NAS you care about. With XRAID all the user files/folders are in the data volume.
You also need to document the setup of your NAS (shares, user accounts, configuration, apps) because you will need to completely rebuild the NAS after the reset.
After the reset, set up the NAS (including shares) first. Also reinstall your apps before you restore the data.
There might be some tricks to restoring access to your old time machine backups - I'm don't use time machine, so I am not sure.
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Re: Readynas freezes on start up after constantly crashing
I am using Raid 5 - does that make a difference?
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Re: Readynas freezes on start up after constantly crashing
Per your logs, you are using xraid.
Look on the volumes page - is there a green stripe through the XRAID button on the far right?
But even if you were running flexraid it wouldn't matter much - just that you could have more than one volume (perhaps named something other than data). If you had done that, the volume names would appear under the separate pie-charts on the volumes page.
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Re: Readynas freezes on start up after constantly crashing
ok i did the factory reset after backing up but my user account has presumably been deleted? I can't log in - how do I access the readynas?
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Re: Readynas freezes on start up after constantly crashing
sorry forget that all sorted - will see what it is like once I have set up shares, apps and transferred back the data
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