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Readynas nv+ v2 - The paths for the shares listed below could not be found.

vincent_now
Aspirant

Readynas nv+ v2 - The paths for the shares listed below could not be found.

Hi 

I have three 3tb drives in my nas and two of them gave me messages of an SMART errors. I decided to change the disks and perfomed a hot swap with disk 2. All seemed good at the beginning, but i noticed today that some of the files went missing. I perfomed a reboot - now i can't access the share anymore. 

 

Raidar tells me that everything is ok, the disks seem to be in a reasonably healthy condition. Well, not sure...

 

Any help would be very appreciated.

 

 

Here is a copy/paste from the log:

 

INFO

Disk 1 ST3000DM001-1CH166 2794 GB (36 °C / 96 °F, Write-cache On). Status: OK
Disk 2 WDC WD30EFRX-68EUZN0 2794 GB (37 °C / 98 °F, Write-cache On). Status: OK
Disk 3 WDC WD30EZRX-00D8PB0 2794 GB (34 °C / 93 °F, Write-cache On). Status: OK

LOG

Tue Jul 25 22:33:48 GMT 2017

System is up.
Tue Jul 25 22:33:47 GMT 2017

The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume.

Office
media
readydrop
backup

Tue Jul 25 22:32:54 GMT 2017

Volume scan failed to run properly.
Tue Jul 25 17:57:35 GMT 2017

System is up.
Tue Jul 25 17:57:34 GMT 2017

The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume.

Office
media
readydrop
backup

Tue Jul 25 17:57:25 GMT 2017

Reallocated sector count has increased in the last day.

Disk 1:
Previous count: 7744
Current count: 8416

ATA error count has increased in the last day.

Disk 1:
Previous count: 0
Current count: 6

Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Tue Jul 25 17:56:41 GMT 2017

Volume scan failed to run properly.
Mon Jul 24 23:12:30 GMT 2017

Detected increasing uncorrectable errors[88] on disk 1 [ST3000DM001-1CH166, W1F1PHP2]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Mon Jul 24 23:12:30 GMT 2017

Detected increasing reallocated sector count[8416] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 27 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Mon Jul 24 23:03:01 GMT 2017

Detected increasing reallocated sector count[8408] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 26 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Mon Jul 24 20:40:35 GMT 2017

Detected increasing uncorrectable errors[96] on disk 1 [ST3000DM001-1CH166, W1F1PHP2]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Mon Jul 24 11:48:20 GMT 2017

Detected increasing uncorrectable errors[104] on disk 1 [ST3000DM001-1CH166, W1F1PHP2]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Mon Jul 24 09:39:00 GMT 2017

RAID sync started on volume C.
Mon Jul 24 09:38:28 GMT 2017

Data volume will be rebuilt with disk 2.
Mon Jul 24 09:38:20 GMT 2017

New disk detected. If multiple disks have been added, they will be processed one at a time. Please do not remove any added disk(s) during this time. [Disk 2]
Mon Jul 24 09:36:17 GMT 2017

If the failed disk is used in a RAID level 1, 5, or X-RAID volume, please note that volume is now unprotected, and an additional disk failure may render that volume dead. If this disk is a part of a RAID 10 volume,your volume is still protected if more than half of the disks alive. But another failure of disks been marked may render that volume dead. It is recommended that you replace the failed disk as soon as possible to maintain optimal protection of your volume.
Mon Jul 24 09:36:17 GMT 2017

Disk failure detected.
Mon Jul 24 09:36:04 GMT 2017

A disk was removed from the ReadyNAS. One or more RAID volumes are currently unprotected, and an additional disk failure or removal may result in data loss. Please add a replacement disk as soon as possible.
Mon Jul 24 09:36:04 GMT 2017

Disk removal detected. [Disk 2]
Sun Jul 23 02:29:02 GMT 2017

Detected increasing reallocated sector count[8400] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 25 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Sat Jul 22 02:33:22 GMT 2017

Detected increasing reallocated sector count[8320] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 24 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Fri Jul 21 02:35:00 GMT 2017

Detected increasing reallocated sector count[7920] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 23 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Fri Jul 21 01:42:21 GMT 2017

Detected increasing uncorrectable errors[72] on disk 2 [ST3000DM001-1CH166, Z1F1SFQD]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Thu Jul 20 23:12:29 GMT 2017

Detected increasing uncorrectable errors[64] on disk 2 [ST3000DM001-1CH166, Z1F1SFQD]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Wed Jul 19 19:07:32 GMT 2017

Detected increasing reallocated sector count[7744] on disk 1 [ST3000DM001-1CH166, W1F1PHP2] 22 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Wed Jul 19 19:05:34 GMT 2017

Detected increasing ATA errors on disk 2[ST3000DM001-1CH166, Z1F1SFQD] 1223 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
Wed Jul 19 19:05:21 GMT 2017

Unsuccessful mounting ftp share readydrop
Wed Jul 19 19:05:20 GMT 2017

System is up.
Wed Jul 19 19:05:19 GMT 2017

Reallocated sector count has increased in the last day.

Disk 1:
Previous count: 0
Current count: 7744

Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.

Model: RND4000v2 (ReadyNAS NV+ v2)|READYNAS NV+ v2 (DISKLESS)|EOL
Message 1 of 8

Accepted Solutions
StephenB
Guru

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.


@vincent_now wrote:


I haven't used the NAS since the hot swap. Is there any chance that I simply put disk 2 back into the slot?

This might fail, but it is likely your only option (other than data recovery).

 

You can try powering down, and then replacing disk 2 - then powering up.  Don't do a hot-swap.

 

 

View solution in original post

Message 4 of 8

All Replies
StephenB
Guru

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

Well the disk that was really in bad shape was disk 1 (over 7500 reallocated sectors).  Replacing disk 2 was likely a mistake - since it would be trying to resync from disks 1 and 3.

 

Are only some files missing?  If so suggest doing a backup of the data to another device right away.  It would be wise to reboot the NAS in read-only mode before you try that.

 

FWIW, I replace my disks when the reallocated+pending sector count reaches 50.

Message 2 of 8
vincent_now
Aspirant

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

Thanks a lot for your response. Well, I can't access the shares at all, thus I can't say if files are missing. I noticed missing files after swapping the disk two, after reboot there was no access anymore.

I haven't used the NAS since the hot swap. Is there any chance that I simply put disk 2 back into the slot?

Message 3 of 8
StephenB
Guru

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.


@vincent_now wrote:


I haven't used the NAS since the hot swap. Is there any chance that I simply put disk 2 back into the slot?

This might fail, but it is likely your only option (other than data recovery).

 

You can try powering down, and then replacing disk 2 - then powering up.  Don't do a hot-swap.

 

 

Message 4 of 8
vincent_now
Aspirant

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

Thanks a lot for your advise. I replaced the new disk with the old one, fortunately it worked. The folders are back, it seems to me that the files are all there. Puh... Lucky me.

What would be the next steps? Backup the files, trash the two faulty disks, reset the entire NAS or just bin it?
Message 5 of 8
StephenB
Guru

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

Back up the NAS, and then replace disk 1.  I think that will resync ok.  Then replace disk 3.

 

Seagate Ironwolf and WDC Reds are much better choices for your NV+ than Seagate DM drives.

 

 

Message 6 of 8
vincent_now
Aspirant

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

Oh, thanks. Working on it. Currently backing it all up to ReadNASVault. Seems to take ages, but seems to be the most secure thing to do.
Thanks again for your advice, it helped me a lot!
Message 7 of 8
StephenB
Guru

Re: Readynas nv+ v2 - The paths for the shares listed below could not be found.

I'm glad I could help.  Let us know how it turns out.

Message 8 of 8
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