Readynas rnd2000 v2 password reset issue

[arip]

Hello,

I'm trying to reset the admin password on my readynas RND2000 v2 via the <enter IP address>/password_recovery approach.

I have entered the correct details (modal box appears with success message), however when I check my gmail inbox there is no email.

I have looked in the spam folders and searched my inbox for keywords (netgear).

My questions:

1. does this apprpach still work?

2. if No to above, can I do an OS update to reset the password & not lose any of the files on the disks

I have looked on the forums but all I can find info to update the OS as an authenticated user.

any assistance would be appreciated.

Thanks 

[StephenB · Accepted solution]

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@bedlam1 wrote:

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@arip wrote:

PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

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Should make no difference, check your DNS and other settings after re-install though

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The IP configuration will be reset to use factory defaults (DHCP).

[bedlam1]

My answer in this POST will achieve what you want

[arip]

Many thanks - have a great day

PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

[Sandshark]

Password reset should work, but it relies on the SMTP server and email address you specified in the set-up.  If anything chaged there, it would fail.  Are you getting notification from the NAS (if you have any enabled)?

But an OS re-install is always there as a last resort.

[bedlam1]

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@arip wrote:

PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

---

Should make no difference, check your DNS and other settings after re-install though

[StephenB · Accepted solution]

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@bedlam1 wrote:

---

@arip wrote:

PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

---

Should make no difference, check your DNS and other settings after re-install though

---

The IP configuration will be reset to use factory defaults (DHCP).