ReadynasDUO doesn´t show up anymore, Status LED flashing

[You_never_know_]

Hi guys,

I have a problem with the first gen Duo with 2 x 2TB drives, latest non-beta firmware installed. Running power-off schedule each weekday. Nothing spectacular so far.
Some days ago it started not to boot up properly anymore. This means: starting proces seems normal, but it never show up in Raidar, the blue led is pulsing in the first 1-2 minutes and stays constant after this. The drives LEDs finally every time constant. But the "status" LED between them is is flashing non-rythmic infinitly and i can hear drive activity the whole time. This never stops and the NAS never show up anywhere. No access.
Started with OS-Reinstalls 3 times nut no change. I don´t want to loose the data on it. So my question: What to do?
It seems the OS is still working somehow cause the power off schedule is running in time still.

cheers
YNK

[StephenB]

Probably the first thing to do is back up the data. If you turn off the Duo, and hook up disk 1 to a PC, then this tool should let you access it: http://www.diskinternals.com/linux-reader/

[You_never_know_]

didn´t know this software. will try it before I flatten the NAS. I have a backup, but not very recent done. THANKS!
BTW: would it work to put the disk in an external USB Case?

[StephenB]

You never know! wrote:
...BTW: would it work to put the disk in an external USB Case?

Yes.

[Marto731]

To Mr You Never know,
What a nickname !

Can you
(a) Access data, (b) Frontview.?
(c) What does RAIDar tell you?
(d) Can you download System logs.

(e) Can you post an online ticket .
https://my.netgear.com/Registration/Login_RightNow.aspx

You can attach the NAS system logs to the portal.
Status>> Logs >> Download all logs.

If necessary, Level 3 may need remote access later.

Regards Marto

[You_never_know_]

unfortunately there´s no access via RAIDar and no logs to download.
Strange enough the afp share appears at the beginning in OS X. When i click on it the connection fails after a while and the share disappears until I restart the DUO. Thats the only think it does.
thanks for the input.