Rn214 not recognizing external usb drive

[Scuttle]

When I plug my seagate backup plus hub, 8tb, into my ReadyNAS it doesn’t show up on the interface. It’s causing me to transfer all the data over WiFi and so far a couple TB has taken a week. I’ve tried all the USB ports, is there a reason it’s not recognizing it? Is it the size? 

[Hopchen]

Hey

Could you share what exact model USB drive this is?

Cheers

[Scuttle]

It’s a Seagate Backup Plus Hub 8tb, formatted xfat.  

Im running firmware version 6.9.5, recently updated. 

[StephenB]

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@Scuttle wrote:

xfat 

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That's not a supported format.

https://kb.netgear.com/7009/ReadyNAS-OS-6-USB-Port-use wrote:

• USB drives should have BTRFS, EXT2/3, FAT32 or NTFS format.

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So reformat it as one of these (ideally NTFS if you also need to connect it to a PC). 

[Scuttle]

Yeah, figured that out eventually. I’ve just been using exfat for a few years on externals because it goes from Mac to Windows pretty seamlessly and I run both. Didn’t even imagine it was unsupported. I’ll reformat my backup drives once I backup all the data to the NAS (sometime next month?). 

Thanks for your help.