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Rsync backup job reports false success

Soldermonkey
Aspirant

Rsync backup job reports false success

After taking on the 6.10.4 firmware update on both local and remote NAS boxes, my daily rsync-over-ssh backup job reports a false success.  It returns immediately, but no files are transferred or updated.  Here's the e-mailed log.Screenshot 2021-01-31 163631.jpg

The sending NAS box is a ReadyNAS 314; the receiving NAS box is a ReadyNAS 104.

 

Ominously, the release notes for 6.10.4 allege that there were bug "fixes" related to this.  Has anybody else seen issues?  Should I downgrade back to 6.10.3?

Model: RN104|ReadyNAS 100 Series 4- Bay, RN31400|ReadyNAS 300 Series 4- Bay (Diskless)
Message 1 of 12
Soldermonkey
Aspirant

Re: Rsync backup job reports false success

Screenshot 2021-01-31 163631.jpg

Message 2 of 12
Soldermonkey
Aspirant

Re: Rsync backup job reports false success

Here's the e-mailed log:

Successfully completed backup job Rsync All to TLC-REMOTE-NAS1.



-------- Backup Job Information --------
Backup Job Name: Rsync All to TLC-REMOTE-NAS1
Backup Job Type: Incremental
Protocol: rsync+ssh
Backup Source: [volume:data]/
Backup Destination: [remote:rsync+ssh]/<redacted>://data/Replications/TLC-NAS1_via_rsync
Backup Start Time: Sun Jan 31 2021 12:05:10 AM
Backup Finish Time: Sun Jan 31 2021 12:05:11 AM
Backup Status: Success


-------- Backup Job Log --------
sending incremental file list
sent 486 bytes  received 37 bytes  348.67 bytes/sec
total size is 0  speedup is 0.00
Message 3 of 12
StephenB
Guru

Re: Rsync backup job reports false success

This has been reported already.  For now the best thing to do is drop back to 6.10.3.

Message 4 of 12
rn_enthusiast
Virtuoso

Re: Rsync backup job reports false success

Would be nice with some kind of update from Netgear on this, though.

Message 5 of 12
StephenB
Guru

Re: Rsync backup job reports false success


@rn_enthusiast wrote:

Would be nice with some kind of update from Netgear on this, though.


Agreed.  It happens on every system, so there's no issue with them reproducing it.

Message 6 of 12
Soldermonkey
Aspirant

Re: Rsync backup job reports false success

Is it necessary to downgrade both the sending and receiving machines to 6.10.3 or can I, for example, only downgrade the sending machine?

Message 7 of 12
Sandshark
Sensei

Re: Rsync backup job reports false success

You need to downgrade the one running the backup.  So if it's a "push" job, the sender.  If a "pull", then the receiver.

Message 8 of 12
Soldermonkey
Aspirant

Re: Rsync backup job reports false success

I downgraded to 6.10.3 on the sending machine, and the problem went away.

 

Any word on a real fix for this issue?  I noticed that one of my other machines, an RN214, took on a "hotfix update" to 6.10.4, but I could not find any release notes for this.  Does this hotfix properly resolve the issue?

Message 9 of 12
StephenB
Guru

Re: Rsync backup job reports false success


@Soldermonkey wrote:

  Does this hotfix properly resolve the issue?


No. 

 

It does fix an issue with AntiVirus definitions not being updated.

Message 10 of 12
Soldermonkey
Aspirant

Re: Rsync backup job reports false success

I notice that Netgear has released a version 6.10.5.  Does anyone know if this release addresses the backup false-success issue?  I couldn't tell from reading the release notes.

Message 11 of 12
StephenB
Guru

Re: Rsync backup job reports false success


@Soldermonkey wrote:

I notice that Netgear has released a version 6.10.5.  Does anyone know if this release addresses the backup false-success issue?  I couldn't tell from reading the release notes.


It doesn't. 

 

Also, several folks here have reported that they can't log into the web ui after they upgrade.  I haven't had that problem myself, but I don't recommend upgrading to 6.10.5 until it is resolved.

Message 12 of 12
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