SOLVED: NAS V2 password setup error

[youngestchild]

Hi. I'm new to NAS and so sorry in advance if this has been asked a thousand times before but I can't make sense of what I have found so far.

I have a ReadyNAS Duo V2 (5.3.5) I have gone through the wizard and set up a username and password the last page of the setup asks me to hit the 'activate' button... then I get a pop up ('control panel') that asks for username/password and it wont accept either the old or new password/username combo. I'm on a mac (10.8.3) and the netgear readyNAS is attached via ethernet and I have it set to automatic DHCP.

anyone know whats gone wrong? thanks!

[StephenB]

Could it be asking for the admin password? That would be user=admin, pass=password.

[youngestchild]

Hi. thanks for your reply. yes I have tried using the default password/username with no luck... it works the first time at the start of the wizard but by the end I've assigned a new username and password and these do not seem to stick.

[mdgm-ntgr]

Can you try an OS Re-install?: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

[youngestchild]

hey mdgm, yeah, I've tried that twice now... no joy.

[mdgm-ntgr]

Do you have data on this unit? If not, could you try a factory default (wipes all data, settings, everything). If your NAS has an internet connection it should update to 5.3.7 automatically.

[youngestchild]

it does have data on it... and yeah it does have net connection, will try updating to 5.3.7 tonight and see if that helps. cheers.

[youngestchild]

i really am a noob i could not figure out how to update to 5.3.7 i downloaded it but didn't know what to do with after that. little help pls? thx.

[mdgm-ntgr]

You can't update the firmware if you don't have access to the Dashboard or don't do a factory default (wipes all data, settings, everything).

[mdgm-ntgr]

There was a problem with the encrypted password for the "admin" user in /etc/shadow. Replacing it with the default encrypted password resolved the problem.