[SOLVED] Unable to install or uninstall any apps (while processing: rsyslog-mysql)

[fespuela]

I seen this topic closed without solution about problems installing apps since upgrading ReadyNAS OS to 6.7.4 or later.

 

When try install packages by shell error returned is: Errors were encountered while processing: rsyslog-mysql, and is not possible update or remove rsyslog-mysql due to the same error.

I solved this with:

sudo apt-get autoclean
sudo apt-get autoremove
sudo apt-get clean
sudo apt update
sudo apt-get dist-upgrade --fix-missing

**** Topid said: *****

 

This issue has been going on for quite a while now, through multiple OS updates. Currently running ReadyNAS OS 6.7.4.

I can't install or uninstall any new apps via the admin console. It seems to download them just fine, but when it's working through the actual installation process it tells me it's unable to install or uninstall the package.

Mainly, I'm trying to update Plex. Even downloading from the Plex website and uploading via admin console, it says it can't install the package. I've tried restarting, I've tried waiting for the next OS upgrade... nothing. 

I've already backed up my database files with WInSCP (backed up my couchpotato settings as well, as that's been inoperable for a while) and if all else fails I'll manually install via command line... but I'd REALLY like to fix it the right way.

Model: RN104|ReadyNAS 100 Series

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[fespuela]

I've already backed up my database files with WInSCP (backed up my couchpotato settings as well, as that's been inoperable for a while) and if all else fails I'll manually install via command line... but I'd REALLY like to fix it the right way.

[StephenB]

You might want to try upgrading the NAS to 6.9.3.

There are some issues with 6.9.4 on the arm platforms, so I suggest passing on that one (though 6.9.5 beta has fixes for those).

[fespuela]

My NAS is RN516, no ARM
I updated firmware to 6.9.4, but other people suffer same issue since 6.7.4.
If anyone have this problem after upgrading firmware and wont reset factory the nas, can try muy solution

[StephenB]

I believe that this would also have worked:

# export DEBIAN_FRONTEND=noninteractive

# apt-get -yq --purge remove rsyslog-mysql