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Sandy killed my ReadyNAS, can't power on
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2012-10-30
03:57 PM
2012-10-30
03:57 PM
Sandy killed my ReadyNAS, can't power on
Hello!
Last night in preparation of the storm, I gracefully shut down my ReadyNAS NV (yes it's old!), which was fortunate since we lost power shortly afterward.
Now, power is back, but I can't power on my ReadyNAS! No blue light, no fan activity, nothing. Help!
I looked in the FAQ and tried to reset the Timer, twice, per this link:
http://www.readynas.com/kb/faq/boot/i_ve_enabled_the_schedule_power_timer_option_on_my_nv_but_now_i_cannot_power-on_my_readynas._what_should_i_do
Since my ReadyNAS is so old, I'm wondering if my power supply has died now, which seems to happen, per this link?:
http://www.readynas.com/kb/faq/hardware/how_do_i_replace_the_stock_power_supply_on_the_readynas_nv
Assuming this is correct, I found a replacement power supply unit on Amazon for $105.24:
http://www.amazon.com/NETGEAR-Spare-Power-Supply-Readynas/dp/B000W3X480
Could use a sanity check here, is getting a replacement power supply the way to go? Is the one I found on Amazon the right one?
But I would hate to spend $105 and my issue be something else, so now I'm wondering if I should skip the power supply and just get a new chassis which is $350? But then, will my data be intact going from NV to NV+, different versions of firmware etc?
http://www.amazon.com/Netgear-RND4000-200-ReadyNAS-Diskless-Network/dp/B006427IY4/ref=dp_ob_title_ce
Are there any other alternative to getting my 2 TB of data back? Any help is greatly appreciated, thanks!!!
Last night in preparation of the storm, I gracefully shut down my ReadyNAS NV (yes it's old!), which was fortunate since we lost power shortly afterward.
Now, power is back, but I can't power on my ReadyNAS! No blue light, no fan activity, nothing. Help!
I looked in the FAQ and tried to reset the Timer, twice, per this link:
http://www.readynas.com/kb/faq/boot/i_ve_enabled_the_schedule_power_timer_option_on_my_nv_but_now_i_cannot_power-on_my_readynas._what_should_i_do
Since my ReadyNAS is so old, I'm wondering if my power supply has died now, which seems to happen, per this link?:
http://www.readynas.com/kb/faq/hardware/how_do_i_replace_the_stock_power_supply_on_the_readynas_nv
Assuming this is correct, I found a replacement power supply unit on Amazon for $105.24:
http://www.amazon.com/NETGEAR-Spare-Power-Supply-Readynas/dp/B000W3X480
Could use a sanity check here, is getting a replacement power supply the way to go? Is the one I found on Amazon the right one?
But I would hate to spend $105 and my issue be something else, so now I'm wondering if I should skip the power supply and just get a new chassis which is $350? But then, will my data be intact going from NV to NV+, different versions of firmware etc?
http://www.amazon.com/Netgear-RND4000-200-ReadyNAS-Diskless-Network/dp/B006427IY4/ref=dp_ob_title_ce
Are there any other alternative to getting my 2 TB of data back? Any help is greatly appreciated, thanks!!!
Message 1 of 4
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2012-10-30
04:03 PM
2012-10-30
04:03 PM
Re: Sandy killed my ReadyNAS, can't power on
Hope you and your family are O.K.
If the issue isn't related to the power timer then it's probably the PSU.
Is your serial number in this range?: http://www.readynas.com/forum/viewtopic.php?t=10259
If so, you should qualify for a replacement PSU. Contact support
Do you notice a burning smell? If you remove the PSU (http://www.readynas.com/kb/faq/hardware/how_do_i_replace_the_stock_power_supply_on_the_readynas_nv) does it look damaged?
You cannot migrate to a NV+ v2 (RND4000-200 - charcoal chassis). You can migrate to a NV+ (v1 - silver chassis). See http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another
A good description of a range of ways on how to tell the difference between a NV+ (v1) and a NV+ v2 can be found here: How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
Another alternative (really a last resort) is to recover data using a Linux machine: Mounting Sparc-based ReadyNAS Drives in x86-based Linux
Welcome to the forum!
If the issue isn't related to the power timer then it's probably the PSU.
Is your serial number in this range?: http://www.readynas.com/forum/viewtopic.php?t=10259
If so, you should qualify for a replacement PSU. Contact support
Do you notice a burning smell? If you remove the PSU (http://www.readynas.com/kb/faq/hardware/how_do_i_replace_the_stock_power_supply_on_the_readynas_nv) does it look damaged?
You cannot migrate to a NV+ v2 (RND4000-200 - charcoal chassis). You can migrate to a NV+ (v1 - silver chassis). See http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another
A good description of a range of ways on how to tell the difference between a NV+ (v1) and a NV+ v2 can be found here: How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
Another alternative (really a last resort) is to recover data using a Linux machine: Mounting Sparc-based ReadyNAS Drives in x86-based Linux
Welcome to the forum!
Message 2 of 4
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2012-10-30
05:38 PM
2012-10-30
05:38 PM
Re: Sandy killed my ReadyNAS, can't power on
Thanks for the quick response! We are all well, cept for the ReadyNAS, which in the larger scheme of things isn't that bad!
My NV is outside the range, but I will get a replacement PSU and see if that works. Thanks again!
My NV is outside the range, but I will get a replacement PSU and see if that works. Thanks again!
Message 3 of 4
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2012-11-01
05:56 PM
2012-11-01
05:56 PM
Re: Sandy killed my ReadyNAS, can't power on
I got the replacement power supply, and looks like I'm back in business. You don't know how happy I was to see that blue light! Thanks again!
Message 4 of 4