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Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there I have been digging through the forums on solutions to what seems to be a common problem at the moment - cannot start surveillance app, apps icons all missing and cannot rebuild the list as prompted to do. When I click on the "launch" ReadyNas Surveillance from the admin page where the icon is not showing, my browser loads with the correct URL, but fails. I upgraded ReadyNas Surveillance to lastest version via "side loading", but this did not help either. I have tried a number of suggestions posted, including restarting apache2, checking DNS settings, etc. I took the OS 6.7.1 upgrade last night in the hope that it would all "come out in the wash", but no luck. I have had this issue since the OS 6.6.1 upgrade. Appreciate any additional guidance. Paul
2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
The home folders on the data volume are also mounted using /home as a mount point so the OS can access it. Normally the /home mount point itself is empty, but on your system it is not.
If your issue is caused by a filling OS partition, then this message could be relevant. It depends on how much data is actually in /home.
2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
The home folders on the data volume are also mounted using /home as a mount point so the OS can access it. Normally the /home mount point itself is empty, but on your system it is not.
If your issue is caused by a filling OS partition, then this message could be relevant. It depends on how much data is actually in /home.
Thanks for that. follow the steps and got an error when executing "rmdir /mnt/home/*". as the log date stamp is back in April 2017 and only a one off occurance, I am thinking that the issue was corrected with the OS upgrade to 6.7.1
Thanks for the guidance.
Back to my main issue of apps no loading/installing/etc.....
root@Honbu:/# systemctl status apache2 ● apache2.service - The Apache HTTP Server Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Thu 2017-05-11 21:22:56 NZST; 3min 35s ago Process: 4901 ExecStart=/usr/sbin/apache2 $OPTIONS -k start (code=exited, status=1/FAILURE ) Process: 4794 ExecStartPre=/frontview/bin/fvapps (code=exited, status=0/SUCCESS)
May 11 21:22:55 Honbu systemd[1]: Starting The Apache HTTP Server... May 11 21:22:55 Honbu fvapps[4794]: WARNING: Excluding bad http config for app 'surveillance' May 11 21:22:55 Honbu fvapps[4794]: WARNING: Excluding bad https config for app 'surveillance' May 11 21:22:56 Honbu apache2[4901]: apache2: Syntax error on line 244 of /etc/apache2/apache2.conf: Syntax error on line 2 of /etc/apache2/mods-enabled/access_compat.load: Cannot load /usr/lib/apache 2/modules/mod_access_compat.so into server: /usr/lib/apache2/modules/mod_access_compat.so: undefined symbol: ap_hook_check_access May 11 21:22:56 Honbu systemd[1]: apache2.service: Control process exited, code=exited statu s=1 May 11 21:22:56 Honbu systemd[1]: Failed to start The Apache HTTP Server. May 11 21:22:56 Honbu systemd[1]: apache2.service: Unit entered failed state. May 11 21:22:56 Honbu systemd[1]: apache2.service: Triggering OnFailure= dependencies. May 11 21:22:56 Honbu systemd[1]: apache2.service: Failed with result 'exit-code'.
root@Honbu:/# systemctl restart apache2 Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details.
journalctl -xe resulted in these entries:
May 11 08:30:31 Honbu systemd-udevd[1635]: Process '/bin/mount -t fusectl fusectl /sys/fs/fu se/connections' failed with exit code 32.
May 11 08:30:32 Honbu systemd-udevd[2104]: ctx=0x5556a594b480 path=/lib/modules/4.4.62.x86_6 4.1/kernel/drivers/media/rc/rc-core.ko error=No such file or directory
Before I also found a similar problem, you can try to clear the browser's cache.
sorry missed this the first time round - have done so with chrome and no luck still get the error message posted above in screenshot. Also tried MS Edge and get:
Re: Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there, have sent my logs in to see if the is anything contained within them that may point to a resolution. It would seem like a reset is possibly my only option.
Re: Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
In packages.log I see
ii php5 5.4.4-14+deb7u11 all server-side, HTML-embedded scripting language (metapackage)
ii php5-cli 5.6.29+dfsg-0+deb8u1 amd64 command-line interpreter for the php5 scripting language
It would be best if these were on the same version of php
I guess that could be part of the problem if PHP was partially updated and broke something.
Executing the first command line from the recommendation gave me these errrors:
root@Honbu:~# apt-get install {php5,php5-cli,libapache2-mod-php5}=5.6.24+dfsg-0+deb8u1.netgear1 Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: apache2-bin : Conflicts: apache2.2-bin (< 2.3~) but 2.2.32-0.netgear1 is to be installed Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is to be installed apache2-data : Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is to be installed lib32stdc++6 : Depends: lib32gcc1 (>= 1:4.1.1) but it is not going to be installed libapache2-mod-php5 : Depends: php5-common (= 5.6.24+dfsg-0+deb8u1.netgear1) but it is not going to be installed libc6-i386 : Depends: libc6 (= 2.19-18+deb8u6.netgear1) perl : Depends: libgdbm3 (>= 1.8.3) but it is not going to be installed php5 : Depends: php5-common (>= 5.6.24+dfsg-0+deb8u1.netgear1~) but it is not going to be installed php5-cli : Depends: php5-common (= 5.6.24+dfsg-0+deb8u1.netgear1) but it is not going to be installed php5-json : Depends: phpapi-20131226 surveillance : Depends: lib32gcc1 (>= 1:4.1.1) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
Re: Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there - executed the two commands from @Skywalker with the same error message as in previous post. I ran "apt-get -f install" as suggested in the feedback and got:
root@Honbu:~# apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... failed. The following packages have unmet dependencies: apache2-bin : Conflicts: apache2.2-bin (< 2.3~) but 2.2.32-0.netgear1 is installed Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is installed apache2-data : Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is installed lib32stdc++6 : Depends: lib32gcc1 (>= 1:4.1.1) but it is not installed libapache2-mod-php5 : Depends: apache2 (>= 2.4) Depends: php5-common (= 5.6.29+dfsg-0+deb8u1) but it is not installed libc6-i386 : Depends: libc6 (= 2.19-18+deb8u6.netgear1) perl : Depends: libgdbm3 (>= 1.8.3) but it is not installed php5 : Depends: php5-common (>= 5.4.4-14+deb7u11) but it is not installed php5-cli : Depends: php5-common (= 5.6.29+dfsg-0+deb8u1) but it is not installed php5-json : Depends: phpapi-20131226 surveillance : Depends: lib32gcc1 (>= 1:4.1.1) but it is not installed E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages. E: Unable to correct dependencies root@Honbu:~#
