× NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023. For more details click here.
Reply

System volume root's usage is 96%. This condition should not occur under normal conditions

jah313
Tutor

System volume root's usage is 96%. This condition should not occur under normal conditions

Hello All,

 

I realize this question has been asked many times, as I have read a bunch on the error: System volume root's usage is 96%. This condition should not occur under normal conditions.

 

I have an RN51600 with 24TB running firmware 6.8.1

 

I have no apps installed and only use "Sync with Amazon Cloud Drive" which currently syncs 9TB of data. 90% of which is photos.

 

I have had 4 ReadyNAS devices and at all have given me similar errors at some point in time, but never to thie level. They all semmed to continue working, but now that I am 96%, I cant even install the firmware to 6.9

 

Below is the info from the Volume log. 

 

I am not really familiar with SSH and use Mac computers. I am more than willing to turn on SSH if someone can talk me through clearing the volume and helping me stopp the problem with it filling up. 

 

THANK YOU!

 

=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 3.8G 31M 100% /
tmpfs 1.9G 0 1.9G 0% /dev/shm
tmpfs 1.9G 54M 1.9G 3% /run
tmpfs 960M 1020K 959M 1% /run/lock
tmpfs 1.9G 0 1.9G 0% /sys/fs/cgroup
/dev/md127 19T 8.8T 9.4T 49% /data
/dev/md127 19T 8.8T 9.4T 49% /home
/dev/md127 19T 8.8T 9.4T 49% /apps
tmpfs 50M 0 50M 0% /var/replicate/shm
/dev/md127 19T 8.8T 9.4T 49% /var/ftp/backup20150821

Model: RN51600|ReadyNAS 516 6-Bay
Message 1 of 11

Accepted Solutions
evan2
NETGEAR Expert

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

@jah313

Bond interface bond0 has slave interface eth0 offline.

This is 6.9.0 known issue on RN312, RN314, RN316, RN516, 

Please update to 6.9.1 which has fixed the issue.

https://kb.netgear.com/000051531/ReadyNAS-OS-6-Software-Version-6-9-1

View solution in original post

Message 10 of 11

All Replies
evan2
NETGEAR Expert

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

@jah313

/dev/md0 4.0G 3.8G 31M 100% /

Yes, root has used 3.8G files, 

Cloud do you please enable secure diagnostic and PM me 5 digigal?, let us remote to check which file is so big in root paratition.

RAIDar Secure diagnostic
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
or enable secure diagnosticn in NAS admin GUI =>System=>Settings=>Support

Message 2 of 11
jah313
Tutor

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

Happy Thanksgiving!

 

And Yes, let me get that for you!

Message 3 of 11
jah313
Tutor

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

PM sent!

Message 4 of 11
evan2
NETGEAR Expert

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

@jah313

Amazon Cache is 1.2GB and amazon log is 1.3GB, I am checking with Developter if  I can delete them.

root@ReadyNAS01:/var/cache/fvamazon# ls -alh
total 1.2G
drwxr-xr-x 1 root root 44 Nov 23 23:17 .
drwxr-xr-x 1 root root 106 Sep 14 20:39 ..
-rw-r--r-- 1 root root 1.2G Nov 23 23:17 acd_fs_cache

 

root@ReadyNAS01:/var/log/frontview# ls -alh
total 1.3G
drwxr-xr-x 1 admin admin 222 Jul 12 2012 .
drwxr-xr-x 1 root root 202 Sep 15 13:15 ..
-rw-r--r-- 1 root root 0 Aug 19 2015 .managed
-rw-r--r-- 1 root root 0 Aug 19 2015 .registered
-rw-r--r-- 1 root root 1.3G Nov 23 23:17 amazoncd.log

Message 5 of 11
evan2
NETGEAR Expert

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

Confirm with Developter, 

amazoncd.log can be deleted, I have already copied it to /Data/Videos and delete it from /var/log/frontview on your NAS, 

Cache file can't be deleted, and we plan to put it's cache to /apps (mount to /data/.apps) on 6.9.2.

 

Message 6 of 11
StephenB
Guru

Re: System volume root's usage is 96%. This condition should not occur under normal conditions


@evan2 wrote:

 

Cache file can't be deleted, and we plan to put it's cache to /apps (mount to /data/.apps) on 6.9.2.


Of course it should never have been in the OS partition in the first place.

Message 7 of 11
jah313
Tutor

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

Thank you all very much!!!

Message 8 of 11
jah313
Tutor

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

Sorry all, at the risk of being a pain.

 

Since this problem had been fixed, I was able to install 6.9 and the NAS went to reboot and got this error emailed to me:

 

Bond interface bond0 has slave interface eth0 offline.

Message 9 of 11
evan2
NETGEAR Expert

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

@jah313

Bond interface bond0 has slave interface eth0 offline.

This is 6.9.0 known issue on RN312, RN314, RN316, RN516, 

Please update to 6.9.1 which has fixed the issue.

https://kb.netgear.com/000051531/ReadyNAS-OS-6-Software-Version-6-9-1

Message 10 of 11
jah313
Tutor

Re: System volume root's usage is 96%. This condition should not occur under normal conditions

Great, thanks. I am not with the server for the weekend and it did not seem to reboot as its not on readycloud now. I will check it Monday.

Message 11 of 11
Top Contributors
Discussion stats
  • 10 replies
  • 2773 views
  • 0 kudos
  • 3 in conversation
Announcements