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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
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The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
If you don't have an up-to-date backup of the shares, then you should take care of that before you attempt anything else.
Attempting to upgrade to 6.9.5 carries some risk, especially if the issue is related to a filling OS partition.
I suggest downloading the log zip file (perhaps using RAIDar since the web ui is problematic). https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Then PM the mods ( @JohnCM_S and @Marc_V ) and ask them if they are willing to analyze them.
Another option is to engage paid Netgear support (my.netgear.com).
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
Hi ,
Thank you for the reply. I can take backups of most of the shares but it would be problematic to restore them if something goes wrong.
Unfortunately I am not able to use the RAIDar as it doesn't detect the NAS drive on the LAN.
The web pages opens sometimes but doesn't let me open any links there - so I can't do any admin tasks via it.
Regards,
Eldar
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
This does sound like a full OS partition is a possibility. Are you runing Plex, which is notorious for doing just that?
If that is the problem, trying to downgrade the OS is the last thing you want to do. When the NAS tries to store the retrograde OS image on the OS partition in preparation for the downgrade, even more will go wrong.
You need to figure out the root cause before taking any additional action, except for insuring your backup is up to date.
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
Do you have ssh enabled on the NAS? If so, can you connect with it?
If you have reasonable linux skills, you could check the OS partition fullness in tech support mode. You'd log into the NAS with telnet, and then manually mount the OS partition.
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
Hi StephenB,
No ssh is not enabled there. I checked it and couldn't login via ssh.
Do you know if it is possible to rollback the 6.9.4 firmware upgrade to the previous version?
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Re: The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.
@Cyborg-2019 wrote:
Do you know if it is possible to rollback the 6.9.4 firmware upgrade to the previous version?
That is possible if you have access to the web UI, but you shouldn't attempt it. If the OS partition is very full, it would fail - and it might damage the configuration files.
How much experience to you have with the linux CLI? If you don't already know it (or need to limit the risk of data loss), you are better off using paid support via my.netgear.com.
Either way, you should definitely back up all the data - it is at risk.