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Trouble accessing shares by users on remote network using readycloud App

ASR2800
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Trouble accessing shares by users on remote network using readycloud App

I have rcently bought ReadyNAS 214 and installed one 4 TB NAS harddisk. I have created users and groups and given them permissions. I wanted to share a folder with a user. I shared that folder and invited the user. I have given him full access. When he logs in readycloud through browser he is able to see and edihe shared folder but when he is using readycloud app he is not able to see any shares. only backup folder is visisble. Am i missing something...... I want him to sync the shared folder on his windows 8 PC.

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
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Marc_V
NETGEAR Employee Retired

Re: Trouble accessing shares by users on remote network using readycloud App

@ASR2800

 

Welcome to the Community!

 

Have you set the permissions on the local users and ReadyCloud users? Can you provide screenshots so we can properly check.

 

Regards

 

 

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