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Re: USB Hard Stop responding after few hours
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I have a ReadyNAS 102 device and have 2 x 1TB hard disks in it. It backs up the home directory of our linux server. I enabled X-Raid and formated in Ext3.
When i try to backup the whole NAS device using "Data" volume to the USB hard disk,
1. It begins the copy process.
2. Few hours later the USB hard disk's access light lit up and it is not blinking which letting me know that it is not responding or stucked.
3. Web panel not responding.
4. But I can access NAS driver over windows explorer.
5. Even if I unplug the USB drive then, I cannot access the Web panel.
What would be the problem and how to fix this matter.
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Re: USB Hard Stop responding after few hours
Hi ndverge,
Let us isolate the problem. Kindly answer the questions below:
a. Was backing up using "Data" volume from the NAS to USB hard disk working before?
b. Have you tried backing up just one share or a file from the NAS to the USB hard disk to isolate the problem?
c. What is the current firmware version of the NAS?
d. What is the storage capacity of the USB hard disk?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
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Re: USB Hard Stop responding after few hours
a. Was backing up using "Data" volume from the NAS to USB hard disk working before? NO
b. Have you tried backing up just one share or a file from the NAS to the USB hard disk to isolate the problem? yes i tried. One folder to a newly created folder in the usb hard disk. it worked and ejected USB drive perfectly.
c. What is the current firmware version of the NAS? 6.4.0
d. What is the storage capacity of the USB hard disk? 1TB (Same size as NAS Raid)
thanks for the support
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Re: USB Hard Stop responding after few hours
Dear all,
No, My problem is still the same old thing. I scheduled 3 shared folders on saturday to backup to usb drive. (USB drives root path, not for a created folder). 1 shared folder was successfully backed up. but another two was got stuck. I cannot even access the web page over the network.
Do I have to unmount it from the linux server before the backup job is begun?
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Re: USB Hard Stop responding after few hours
You shouldn't need to unmount any NAS volumes before the backup.
There are some USB issues that were addressed in the 6.4.1 beta release - you might try that, and see if it helps.
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Re: USB Hard Stop responding after few hours
Backup: Error backup job BACKUP_ARC: destination is read-only or files/folders could not be created. Check if these files or folders meet the destination file system limitation.
This is the error of NAS drive with the USB hard disk drive.
the NAS is stucked and USB drive also stucked at the morning when I come back to office.
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Re: USB Hard Stop responding after few hours
If i update to version 6.4.1 beta, can i downgrade if any errors occurs.
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Re: USB Hard Stop responding after few hours
without any data loss?
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Re: USB Hard Stop responding after few hours
Dear all,
I upgraded to version 6.4.1. Now all the usb problems are resolved. thank you all who gave me support.