Ultra 6 on OS 6 can not be managed by Insight

[JanHussaarts2]

Hi,

I have both an Ultra 6 and a RND426.

On my iphone I installed Netgear Insight.

i cannot add the Ultra 6 to the list of managed devices.

Why is this?

It has OS 6 on it.

Best regards,

Jan Hussaarts

[schumaku · Accepted solution]

Wild guess: The Ultra 6 MAC address isn't in the scope for OS6 systems.

Confirm the discovery is fine for other Insight manageable devices - just to ensure it's not some wireless isolation or AP issue.

[schumaku · Accepted solution]

Wild guess: The Ultra 6 MAC address isn't in the scope for OS6 systems.

Confirm the discovery is fine for other Insight manageable devices - just to ensure it's not some wireless isolation or AP issue.

[JanHussaarts2]

I was able to add the ReadyNAS 426. The Ultra 6 is refused because this device model is not supported.

I misinterpreted that the first time.

Adding devices is a cumbersome process. Even adding the 426 did not completely succeed because the Insight application wanted to change the password of the 426 but was unable to supply the old password that I had to specify when I added the device.

I think I am going to remove the app. It seems useless to me.