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Ultra 6 on OS 6 can not be managed by Insight

JanHussaarts2
Apprentice

Ultra 6 on OS 6 can not be managed by Insight

Hi,

 

I have both an Ultra 6 and a RND426.

On my iphone I installed Netgear Insight.

i cannot add the Ultra 6 to the list of managed devices.

Why is this?

It has OS 6 on it.

 

Best regards,

 

Jan Hussaarts

Model: ReadyNAS-Ultra 6|ReadyNAS-Ultra 6
Message 1 of 3

Accepted Solutions
schumaku
Guru

Re: Ultra 6 on OS 6 can not be managed by Insight

Wild guess: The Ultra 6 MAC address isn't in the scope for OS6 systems.

 

Confirm the discovery is fine for other Insight manageable devices - just to ensure it's not some wireless isolation or AP issue.

View solution in original post

Message 2 of 3

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schumaku
Guru

Re: Ultra 6 on OS 6 can not be managed by Insight

Wild guess: The Ultra 6 MAC address isn't in the scope for OS6 systems.

 

Confirm the discovery is fine for other Insight manageable devices - just to ensure it's not some wireless isolation or AP issue.

Message 2 of 3
JanHussaarts2
Apprentice

Re: Ultra 6 on OS 6 can not be managed by Insight

I was able to add the ReadyNAS 426. The Ultra 6 is refused because this device model is not supported.

I misinterpreted that the first time.

 

Adding devices is a cumbersome process. Even adding the 426 did not completely succeed because the Insight application wanted to change the password of the 426 but was unable to supply the old password that I had to specify when I added the device.

I think I am going to remove the app. It seems useless to me.

Model: ReadyNAS-Ultra 6|ReadyNAS-Ultra 6
Message 3 of 3
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