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Ultra6 stuck on Boot Menu
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Ultra6 stuck on Boot Menu
Just checked the central heating an noticed: Boot Menu on my Ultra6 on OS6
I probably need to emergency boot usb, but since I upgraded to OS6 I suppose I need to use the modded BIOS?
(system is unresponsive and just sits there, pressing reset doesn't make any difference)
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
(system is unresponsive and just sits there, pressing reset doesn't make any difference)
If you hold down the power button, the system should turn off after several seconds. Then power on again, and tell us if it boots normally (and if not what error message you see).
RAIDar might also give you some useful status: https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
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Re: Ultra6 stuck on Boot Menu
The system shuts of immediately when pressing power.
Upon reboot: Readynas logo and a short attempt to boot: I see 1-4 stripes from the progress bas and the Boot Menu
This nas is not found by raidar
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
The system shuts of immediately when pressing power.
Upon reboot: Readynas logo and a short attempt to boot: I see 1-4 stripes from the progress bas and the Boot Menu
This nas is not found by raidar
This is with no disks installed?
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Re: Ultra6 stuck on Boot Menu
with drives, but then again: there's no network connection (no light on device as well as the connected switch)
tried another psu: no dice
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
Also without drives
Ok. I guess a USB recovery would be the next thing to try.
You'd use the instructions for 4.2.x, but you'd use the OS-6 firmare image. That needs to be renamed to RAIDiator-x86-4.2.31 (with no file extension)
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Re: Ultra6 stuck on Boot Menu
Ok, created an usb recovery, copied and renamed the latest OS fw.
Power on, hold backup for 10-15 sec, the led on the usb stick flashes and after a minute of so the unit shuts off (as expected)
But on reboot: same behaviour: the unit goes straight to the (unresponsive) boot menu
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Re: Ultra6 stuck on Boot Menu
One option is to migrate to a new OS-6 x86 NAS.
The only things you can replace in the chassis are the power supply and the memory. It could be one of those I guess.
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Re: Ultra6 stuck on Boot Menu
Oh well tried the OS6 usb recovery tool with renamed os6 fw
It didn't shut down but now it shows up in raidar: Telnet Mode
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
Oh well tried the OS6 usb recovery tool with renamed os6 fw
It didn't shut down but now it shows up in raidar: Telnet Mode
FWIW, I thought you'd already tried that in your earlier post. This is progress. Does anything change when you reboot it?
If not, it might be something @JohnCM_S or @Marc_V might be able to fix remotely.
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Re: Ultra6 stuck on Boot Menu
I first attempted the usb recovery with the 4.2 tool and the renamed OS6 fw:
is seemed to run and shut down, but no change in behaviour at reboot
then I got bored and tried the usb recovery for OS6 with renamed OS6 fw and then it doesn't shut down but appears in raidar in Telnet Mode
Rebooting results however in the dreaded: Boot Menu
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
I first attempted the usb recovery with the 4.2 tool and the renamed OS6 fw:
is seemed to run and shut down, but no change in behaviour at reboot
then I got bored and tried the usb recovery for OS6 with renamed OS6 fw and then it doesn't shut down but appears in raidar in Telnet Mode
Got it. I guess you could try OS6 recovery without renaming the firmware.
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Re: Ultra6 stuck on Boot Menu
yeah, tried that, no dice: it appears to do something (flashing led on usb stick) but it doesn't shut down, also no telnet
so if someone can help me with telnet, that would be highly appreciated
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Re: Ultra6 stuck on Boot Menu
@Laureijs wrote:
yeah, tried that, no dice: it appears to do something (flashing led on usb stick) but it doesn't shut down, also no telnet
so if someone can help me with telnet, that would be highly appreciated
Instructions for tech support mode are easy to find, but I am not sure if you are actually booting into tech support mode or not.
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Re: Ultra6 stuck on Boot Menu
well I can login: root/infr8ntdebug
and that's it
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Re: Ultra6 stuck on Boot Menu
USB recovery of a Legacy system running OS6 is always going to fail, as it will not find a compatible platform. When you use the renamed system, it sounds like it's failing at another place, unable to find a compatible image. And the Telnet is likely an undocumented feature of that -- possibly looking for a compatible image via Telnet. I've not looked into the initilization file enpough to see what happens in that case.
If I'm right, then it's still running off the system from the USB, not the one in flash; but I suspect the environment is very similar, if not exactly the same. It certainly seems worthwhile to try.
The Ultra6 does have a VGA header on the motherboard (at least, it's labeled as such and has the right number of pins), though I have never connected to it and do not recall seeing confirmation here that it is of standard configuration. But Netgear tends to be pretty consistent, so I suspect that it is (as it is on the 6-bay Pro models). With a proper cable, you could look for BIOS and boot messages to try and diagnose further.
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Re: Ultra6 stuck on Boot Menu
Yeah, let's find that cable and go from there
or should that special downgrade fw work, let's find out
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Re: Ultra6 stuck on Boot Menu
I poked around with telnet and used some tips PM'd to me and my drives seems fine
I struggle to implement mdadm correctly so that requers some learning.
Haven't got around to attach a vga header, I have one, but haven't found the time, yet
I also have a bid out for a used chassis, which if all turn out well, would lessen my backup anxiety.
But then again I need additional backup space, so to revive this unit would be sweet.
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Re: Ultra6 stuck on Boot Menu
Since you are running OS6, you can move the drives to any 6 or more bay unit running OS6. It does not have to be an upgraded legacy model.
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Re: Ultra6 stuck on Boot Menu
I just did that: moving the drives to a readynas pro-6 chassis and it's up and running.
Just needed to change the ip adress
But looking at the ultra-6: my vga header doesn't work unfortunately.
(I waited for the pro-6 chassis before poking into the hw, before messing it up completely)
I'm going to poke around and try to see what's wrong. I intend to get this one upand running again