I have a readynas duo for a number of years and its never given any problems. I recently changed my router to a netgear nighthawk and whilst i can connect to the readynas over ethernet, none of my wifi devices can. Pulling my hair out here!
Assuming Windows, it sounds like you forgot to tell Windows Firewall that your new home network is a trusted one. That, or the same with an anti-virus program (though most of them act the same for wired and wireless).
Thanks. Not sure how to do that but will google it. Non windows devices are also not connecting e.g. amazon fire stick. I have an ethernet connected fire tv box and its able to connect but not the wifi stick.
Non windows devices are also not connecting e.g. amazon fire stick.
That sounds like you might be accidently double-routing.
Can you describe your network? Are you using your router to provide WiFi, or are you using a different device? Are your ethernet devices connected to a switch, or are they connected to your router?
My netgear router is the DHCP server and providing wifi access. There is an ethernet cable from the router to an 8 port netgear switch and from there ethernet to the NAS.
Not sure about the model of the switch but its netgear. The router is a netgear R7800-100UKS Nighthawk X4S AC2600. Yes i can ping from my laptop no problem but it wont show up in windows explorer
Not sure about the model of the switch but its netgear.
There should be a model number on it. If there isn't, tell us what's on the part number on the back. We need to confirm that it's a switch, not a wired router. Also some switches have a normal/uplink button for one port, and if you have that it's important that it in the correct position (and that port would need to be the one connected to your router).
FIrst, make sure the wifi connection on the PC is classified as "private" or "home".
Next try running CMD and enter
net use * /delete
net use t: \\nas-ip-address\C /user:admin nas-admin-password
using the real IP address and admin password of course. Be careful on the typing - particularly the spaces and the slash directions.
The first command terminates any open network sessions on the PC; the second attempt to mount the NAS data volume as drive letter T. Let us know what happens.
Also, try changing the connection from the NAS to the switch to use a differerent port on the switch.
Thanks for this. OK so i took the switch out of the equation and connected the nas directly into the router. No luck so it cant be the switch.
I followed the CMD lines you suggested and got the following message
"Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again."
"C:\Users\marti>net use t: \\192.168.1.20\C /user:admin netgear1
That command won't work if you are using the default admin password on the system. Try changing the admin password, and then running it again with the new one.
"C:\Users\marti>net use t: \\192.168.1.5\C /user:admin 111jga System error 121 has occurred.
The semaphore timeout period has expired."
Prior to that i did multiple refreshes in windows explorer network and it appeared. I was able to access the share, map the network drive and stream a movie from it. I did a final test of restarting my laptop however, once restarted i wasnt ablet to connect again. Very strange.
That doesnt help, says it cant connect and there maybe a network problem. When i run diagnositic it doesnt find anything. Note that in windows explorer the Readynas appears as a media server and a storage device but only sporadically as a pc.
I suspect the router. Everything worked fine for years before it was introduced.
