This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Upgraded my RN214 to 6.10.3 and now all the apps have vanished
As the title states, I upgraded my RN214 to 6.10.3 and now all the apps have vanished. I primarily used it as a Plex Media Centre so attempted to re-add PLEX using the latest download from the website - plexmediaserver-annapurna_1.19.3.2843-e3c1f7bcd_armel.deb but that fails to install.
Shares still work OK at present so data is still accessible.
Doing a Factory Reset is the last resort as there is considerable data I would have to first have to re-home.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
Hi JackDaniels,
Welcome to the Community!
You may try first clearing the web browser cache and see if that helps.
If you still have the same issue, you can try doing an OS re-install. Here is the article for the steps in accessing the boot menu and selecting the OS re-install.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
Hi JackDaniels,
Yes, OS re-install will not delete your data. This will reset some settings on your ReadyNAS to default, such as the network settings and the admin password.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
Hi JackDaniels,
May I know the apps that were installed on the unit?
Please also download the NAS system logs then send them to me so we can further check the issue. You can upload it to a file-sharing site then send me the download link via private message.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
Hi JackDaniels,
It looks like the OS partition is already full based on the logs (possibly because of Plex). This could be the cause of the issue.
May 22 12:01:11 U-87 readynasd[2286]: System volume root's usage is 97%. This condition should not occur under normal conditions. Contact technical support.
Filesystem Size Used Avail Use% Mounted on /dev/md0 3.7G 3.6G 0 100% /
If you are comfortable in configuring your NAS via SSH, you may seek advice from other Community members on how to free up space on the OS partition. Otherwise, it will be best for you to contact NETGEAR support so they can assist you with this one.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
Surely the reinstall of the o/s we did earlier would have resolved this or is it possibly that the base size set by Netgear for the OS partition is now too small and the latest update now exceeds it?
OS re-install will not resolve the full OS partition. The firmware of the NAS also does not take too much space on the OS partition.
But, an OS update can push an already almost full OS partition to the breaking point. It has to hold the update file, and each update is typically just a bit larger than the last. There is also a re-boot, which many don't do very often.
One moral of this story is that a NAS is not a "set and forget" device. If you don't have email alerts set (and, really, even if you do), you should be "checking in" with the admin GUI occasionally.
Re: Upgraded my RN214 to 6.10.3 and now all the apps have vanished
I must have missed the part where the OS partition was visible to be monitored. Main data drives are only at 50% capacity so imagine my surprise when I discover the OS partition is at 100% and the only way that I was able to find that out was through SSH. At no point was there any notification of the OS partition being at capacity or near capacity - either on the device or the web interface.
I must have missed the part where the OS partition was visible to be monitored. Main data drives are only at 50% capacity so imagine my surprise when I discover the OS partition is at 100% and the only way that I was able to find that out was through SSH. At no point was there any notification of the OS partition being at capacity or near capacity - either on the device or the web interface.
It turns out you do infact get notifications via e-mail when the OS partition is nearing capacity. My problem stemmed from the mail server settings changing and not being updated (my fault) so I missed these alerts. As soon as I fixed this issue, the backlog of notifications exploded my mailbox. - whoops.
After following the steps in the post linked by @StephenB I was able to identify a large quantiy of chunk*.m4s files that were taking up all the space. Once removed I performed an OS reinstall on the device and all my apps reappeared.
The PLEX update had failed to install previously so I re-uploaded it again and everything seems to be ticking over nicely now.
I was able to identify a large quantiy of chunk*.m4s files that were taking up all the space. Once removed I performed an OS reinstall on the device and all my apps reappeared.
The PLEX update had failed to install previously so I re-uploaded it again and everything seems to be ticking over nicely now.
