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Re: Upgraded to 4.2.21 Can't see data
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2012-08-25
08:13 AM
2012-08-25
08:13 AM
Upgraded to 4.2.21 Can't see data
Hi,
I upgraded My ReadyNas Pro 6 from 4.1.9 to the latest 4.2.21 and now I can't see my data. The amount of data used is correct from before the upgrade but the data does not show up to be browsed. I have small comfort in knowing that it's probably there since the amount of used data is correct. Is there anyway to fix this?
Thank you!
I upgraded My ReadyNas Pro 6 from 4.1.9 to the latest 4.2.21 and now I can't see my data. The amount of data used is correct from before the upgrade but the data does not show up to be browsed. I have small comfort in knowing that it's probably there since the amount of used data is correct. Is there anyway to fix this?
Thank you!
Message 1 of 4
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2012-08-25
08:58 AM
2012-08-25
08:58 AM
Re: Upgraded to 4.2.21 Can't see data
4.1.9? That would be a sparc unit (NV+ v1 or Duo V1), not a Pro. That must be a typo.
I suggest opening an on-line support ticket, and waiting. Trying to do too much on your own will reduce the chances of getting your data back.
I suggest opening an on-line support ticket, and waiting. Trying to do too much on your own will reduce the chances of getting your data back.
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2012-08-25
01:49 PM
2012-08-25
01:49 PM
Re: Upgraded to 4.2.21 Can't see data
Yeah sorry, I was typing in the previous version off the top of my head. Do you happen to have the online support ticket link? Thanks!
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2012-08-25
03:46 PM
2012-08-25
03:46 PM
Re: Upgraded to 4.2.21 Can't see data
my.netgear.com and support.netgear.com both work.
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