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Re: Upgraded to 6.6.0 on RN214

error404
Aspirant

Upgraded to 6.6.0 on RN214

I have just upgraded to 6.6.0

Now I find that Plex has an error

"Application failed to initialize."

Empy resource error. Bad NML call.

 

Everything was fine before upgrade. ?

 

I have the latest plex.

 

Model: RN214D41|ReadyNAS 214 Series 4- Bay
Message 1 of 20

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: Upgraded to 6.6.0 on RN214

Please see https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Problems-running-Plex-Media-Server-aft...

 

Rebooting your NAS and waiting a handful of minutes or so should lead to the problem being resolved.

View solution in original post

Message 19 of 20

All Replies
JennC
NETGEAR Employee Retired

Re: Upgraded to 6.6.0 on RN214

Hello error404,

 

Plex broke on 6.6.0. PlexPass 1.2.1 build is available that fix this.

 

Please see this article from Plex Media: http://www.videohelp.com/software/Plex/version-history

 

Regards,

Message 2 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

I would not of upgraded if I had known this.

I now have to buy plex pass that I did not have to do before,

Now my whole media system is down

Unhappy

Message 3 of 20
StephenB
Guru

Re: Upgraded to 6.6.0 on RN214


@error404 wrote:

I would not of upgraded if I had known this.

 

It would have been better if this had been known by Netgear before the release happened.

 

But you do have several options while you are waiting for plex to fix it:

 

-temporarily run plex on a PC, mapping the data volume of the RN214 to a drive letter

-switch to ReadyDLNA for now

-get plexpass for a month or so

Message 4 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

Ok I have now got plexpass 1.2.2

I still have same errors

Message 5 of 20
StephenB
Guru

Re: Upgraded to 6.6.0 on RN214


@error404 wrote:

Ok I have now got plexpass 1.2.2

I still have same errors


Did you post this in the plex forums?

Message 6 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

I haven't

I only use my nas to stream movies and play music.

Now I cant watch a movie, which is all I intended to do tonight.

This has now become a nightmare for me.

Can i revert to the earlier 5.5.2

Message 7 of 20
StephenB
Guru

Re: Upgraded to 6.6.0 on RN214


@error404 wrote:

I haven't

 


It's up to plex to fix it (it is their app, not Netgear's). Though I just checked, and some others have posted this issue there.


@error404 wrote:

 

This has now become a nightmare for me.

Can i revert to the earlier 5.5.2


I understand its a major problem.

 

Netgear recommends against downgrading.

http://kb.netgear.com/app/answers/detail/a_id/31221 wrote:

Warnings:

  • Devices updated with 6.6.0 firmware should not be downgraded to earlier firmware versions.

 

 

 

Message 8 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

Ok thanks StephenB

I have now posted on plex, it seems lots of probs there too

I do think this should of been known before rolled out as an update.

God knows how long this will take to fix,

Wish I hadn't upgraded firmware.

You guys are normally spot on

Message 9 of 20
StephenB
Guru

Re: Upgraded to 6.6.0 on RN214


@error404 wrote:

 

You guys are normally spot on


Note I don't work for Netgear, I'm just a customer.


@error404 wrote:

 

Wish I hadn't upgraded firmware.

 


Understood.  Hopefully plex will sort this out quickly.

Message 10 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

Ok its been some days now since I posted about Plex not working on RN214 version 6.6.0

I have seen plex forums trying to sort this out.

I understand this being a third party addon to readynas.

But at the time I bought my readynas it was marketed as a great plex server.

Oddly I haven't seen any mention of work on trying to fix this, be it readynas or plex on these forums

I do suspect alot of people have bought the 214 as a plex server like I did.

Are you actually in contact with plex about this.

 

Do you guys talk ?

 

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 11 of 20
jpcarro
Star

Re: Upgraded to 6.6.0 on RN214

I too was burned by this update.  It's taking some time to address the changes needed by Plex Server.  Meanwhile, I'm down...my ReadyNAS built for media streaming sits idle.

Message 12 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

Thanks for the reply jpcarro

Glad to see its not only me on readynas forums,

That takes the time to post here about this issue,

I don't know why, but there seems to be more activity by RN214 users on plex forum than here.

Maybe thats a note for this forum about its users preference and usage of the RN214

 

 

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 13 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

When are you releasing.

readynasos 6.6.0+1 which includes the missing/updated pkgs.

 

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 14 of 20
StephenB
Guru

Re: Upgraded to 6.6.0 on RN214

Netgear is on the hook to update any broken Netgear apps - I think surveillance is the only one.

 

The app developer/supplier is on the hook to update their apps.  Some of them might choose not to.  It sounds like plex is close.

Message 15 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

yes because plex has found the errors in 6.6.0.

and it you use apt get update os goes to 6.6.0+1 and the missing packages are there.

so by looks plex debugged and readynas have updated on the quiet ?

 

Is this true

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 16 of 20
jpcarro
Star

Re: Upgraded to 6.6.0 on RN214

The issue with Plex Media Server was missing pkg's.  Update 6.6.0+1 fixes the problem.  Netgear was able to address this...not Plex.

Message 17 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

ok so where is the update on readynas as mine says uptodate os

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 18 of 20
mdgm-ntgr
NETGEAR Employee Retired

Re: Upgraded to 6.6.0 on RN214

Please see https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Problems-running-Plex-Media-Server-aft...

 

Rebooting your NAS and waiting a handful of minutes or so should lead to the problem being resolved.

Message 19 of 20
error404
Aspirant

Re: Upgraded to 6.6.0 on RN214

Alternatively the libc6:armhf package can be downloaded from our repository and uploaded to the NAS (Apps > Upload), for those uncomfortable with SSH access.  An apt-get update will be performed as part of the installation.
Wed Oct 19 2016 21:14:26

System: Cannot install application libc6-armhf-meta_1.0.0_armel.deb.

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 20 of 20
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