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Upgraded to 6.7.4, local display doesn't respond

CCECireland
Aspirant

Upgraded to 6.7.4, local display doesn't respond

I upgraded my RN316 to firmware 6.7.4, and now the navigation buttons on the front of the device stay lit but don't respond. Prior to the upgrade the buttons didn't light up unless I pressed them, and then they drove menus via the screen. The network admin page works fine, and my data is ok, I'm just wondering why the local controls and display do not work now?

Model: RN31600|ReadyNAS 300 Series 6- Bay
Message 1 of 6

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kohdee
NETGEAR Expert

Re: Upgraded to 6.7.4, local display doesn't respond

This should be resolved in 6.7.5. If you're still having the issue in 6.8.0, please open a new thread.

View solution in original post

Message 6 of 6

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mdgm-ntgr
NETGEAR Employee Retired

Re: Upgraded to 6.7.4, local display doesn't respond

Can you send me your logs (see the Sending Logs link in my sig)?

Message 2 of 6
CCECireland
Aspirant

Re: Upgraded to 6.7.4, local display doesn't respond

Emailed

Message 3 of 6
evan2
NETGEAR Expert

Re: Upgraded to 6.7.4, local display doesn't respond

@CCECireland

Thanks for your report,

We reproduced the issue on RN316 which installed 6.7.4,

File a bug to developter.

Message 4 of 6
JennC
NETGEAR Employee Retired

Re: Upgraded to 6.7.4, local display doesn't respond

Hello CCECireland,

 

6.7.5-T299 (Beta 1) is already available. 

 

Regards,

Message 5 of 6
kohdee
NETGEAR Expert

Re: Upgraded to 6.7.4, local display doesn't respond

This should be resolved in 6.7.5. If you're still having the issue in 6.8.0, please open a new thread.

Message 6 of 6
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