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Re: Urgent Request - ReadyNAS- I'm not able to see shares after removing from Domain on web UI/windo
If the shares aren't visible in the web admin UI, then your issue isn't related to file permissions. More likely something has corrupted the configuration files on the NAS. This is often a result of a filled OS partition. There could also be actual data loss (despite the space usage you are seeing).
The safest way to proceed here is to contact paid Netgear support (via my.netgear.com).
You might also try to access the full NAS data volume with File Explorer, and offload your data files (for instance to a USB disk). The data is at risk, and of course once it is backed up you can just do a factory default and restore the shares and files.
To do this you'd run the Windows command prompt (you'll find it if you enter CMD into the windows search bar) and type:
net use * /delete -y
net use t: \\nas-ip-address\data /user:admin nas-admin-password
Use the real IP address and NAS admin password of course. If you aren't using XRAID, then substitute your data volume name for "data".
Also, be careful on the typing - particularly slash directions and spaces.
The first command will terminate any open network sessions on the PC. The second attempts to mount the NAS data volume as drive letter T.
Thank you for replying and helping me with my issue.
Yes, for some reason they are hiddin and not able to see the folders, but can see the volume filled upto 1.6tb.
When reading through the support artilces all refereced to changing folder permissions to default. How can i change the permissions to hidden folders please?or is there a better way to unhide the folders to admin user?
Re: Urgent Request - ReadyNAS- I'm not able to see shares after removing from Domain on web UI/windo
If the shares aren't visible in the web admin UI, then your issue isn't related to file permissions. More likely something has corrupted the configuration files on the NAS. This is often a result of a filled OS partition. There could also be actual data loss (despite the space usage you are seeing).
The safest way to proceed here is to contact paid Netgear support (via my.netgear.com).
You might also try to access the full NAS data volume with File Explorer, and offload your data files (for instance to a USB disk). The data is at risk, and of course once it is backed up you can just do a factory default and restore the shares and files.
To do this you'd run the Windows command prompt (you'll find it if you enter CMD into the windows search bar) and type:
net use * /delete -y
net use t: \\nas-ip-address\data /user:admin nas-admin-password
Use the real IP address and NAS admin password of course. If you aren't using XRAID, then substitute your data volume name for "data".
Also, be careful on the typing - particularly slash directions and spaces.
The first command will terminate any open network sessions on the PC. The second attempts to mount the NAS data volume as drive letter T.
Would you recommend if I can connect the drives directy to the windows PC? Can I make a backup that way?
That won't work - the NAS uses file systems that aren't supported by Windows. You could purchase ReclaiMe software to overcome that problem, but it is pretty expensive.
