Using Mac - Getting "Unable to access remote path"

[upstate22]

I'm trying to backup some shares from my iMac. I can get to it fine from my windows machine and when I setup a backup job and click test connection it comes back fine.

When I start the job it fails... here's the logs:


Job: 007
Protocol: cifs
Source: //192.168.0.127/myusername
Destination: [Backups]/1ST-FLOOR/myusername

Backup failed. Tue Aug 16 11:03:08 EDT 2011.

Reason for failure:
Unable to access remote path //192.168.0.127/myusername.

Is this the right way to backup a mac share? Should I be doing something else here?

TIA!

[upstate22]

Running Ultray-6 with RAIDiator 4.2.19-T4

BTW I tried going into the nas SSH and could issue the commands:

NAS-ULTRA6:~# smbclient \\\\192.168.0.127\\myusername mypassword -U myusername
Domain=[myusername-IMAC] OS=[Darwin] Server=[@(#)PROGRAM:smbd PROJECT:smbx-103]
smb: \> ls
. DA 0 Sat Aug 13 16:58:31 2011
.. DA 0 Sat Aug 13 16:58:31 2011
.Trash DAH 0 Mon Aug 15 12:54:24 2011
Applications DA 0 Mon Aug 1 19:59:53 2011
Desktop DA 0 Tue Aug 16 10:51:55 2011
Documents DA 0 Thu Aug 4 14:51:34 2011
Downloads DA 0 Mon Aug 15 15:54:37 2011
Library DAH 0 Mon Aug 15 13:00:42 2011
Movies DA 0 Fri Jul 29 17:29:15 2011
Music DA 0 Sat Aug 13 17:48:31 2011
Pictures DA 0 Sun Aug 14 13:06:17 2011
Public DA 0 Thu Jul 28 03:51:46 2011
Sites DA 0 Thu Jul 28 03:51:45 2011

59565 blocks of size 16777216. 43425 blocks available
smb: \>

So it would appear to me that the box CAN access the share from the mac ... just the backup is having issues do this?.?.?

[ewok]

The cifs-ab protocol uses smbclient, so you may want to try that. Timestamp would use mount.cifs underneath.

[upstate22]

I'm not following you... where would I try the cifs-ab protocol? I only have Remote Windows/NAS and Remote Windows Archive as a selection.

[Hammie1]

I am having the same issue.

This has only happened since I upgraded to Lion on my Mac Mini.

When using the Archival Bit (cifs-ab) option, it completed, but doesn't seem to want to copy or check any subfolders.

EDIT:

I fixed my problem with not reading any sub folders, but now I get a Failed Error.

A snippet from my log is:

INCREMENTAL Backup started. Tue Aug 30 12:42:51 EDT 2011

Job: 002
Protocol: cifs-ab
Source: //xxx.xxx.xxx.xxx/Iomega HDD/iTunes Media
Destination: [media]/Music


NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\.com.apple.timemachine.supported (\iTunes Media\)
NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\.DS_Store (\iTunes Media\)
NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\.iTunes Preferences.plist (\iTunes Media\)
NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\Books\01_letter-toc.qxd.pdf (\iTunes Media\Books\)
NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\Books\023-950-KatrinaReport.indd.pdf (\iTunes Media\Books\)
NT_STATUS_NOT_SUPPORTED opening remote file \iTunes Media\Books\5766_BI_BK1.indd.pdf (\iTunes Media\Books\)

[ewok]

I'd suggest opening up a ticket with support so they can try and reproduce the issue.

[petergow]

Same issue. Also seems to have started since Lion.

Can connect on the 'test' during setup for backup but then backup always fails.

Help!

pete

[petergow]

Just got it to start using Windows Archive Bit, but then fails after about 5 mins

[ewok]

upstate22 wrote:
I'm not following you... where would I try the cifs-ab protocol? I only have Remote Windows/NAS and Remote Windows Archive as a selection.

cifs-ab is Windows Archive Bit.

[ewok]

petergow wrote:
Just got it to start using Windows Archive Bit, but then fails after about 5 mins

What error messages are you getting?

[Hammie1]

I am having trouble connecting for a backup, too. My Mac Mini is a part of my Media Center at my house. I am looking to backup the media portion of iTunes (it is not part of my Time Machine backup) with this feature. I always get an error about not being able to "access remote path" when I "Test Connection" on the config screen. If I save and run the backup config, I get an unknown error.

I have things setup as follows:

Windows (Archive Bit)

Host = IP address of Mac Mini
Path = Iomega HDD/iTunes Media
Login = User name and password of Admin

The error I am getting is:

Error encountered copying data from remote source path //x.x.x.x/Iomega HDD/iTunes Media ==> /media/Music due to unknown reason. Please see log [Job 002]

[ewok]

If you download the system logs and look at the log for the backup job, you should be able to see specific error message for files where the backup failed.