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Re: V4.2.28 firmware update failure
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V4.2.28 firmware update failure
Re your email update notification 11 November 2015
All attempts to 'upload and verify' (local from your download) fail.
I have A ReadyNAS Duo RND2000
Current firmware 4.1.14
Please advise
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Re: V4.2.28 firmware update failure
The 4.2.28 firmware is for legacy x86 devices. You have a legacy Sparc device and 4.1.14 is the latest firmware for that.
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Re: V4.2.28 firmware update failure
OK so why send me an email advising me - and I quote:-
"The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status."
...and on the 'page' refered to is listed my product ??
This wasn't very helpful was it !
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Re: V4.2.28 firmware update failure
I agree that was a mistake.
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Re: V4.2.28 firmware update failure
I have the ReadyNAS Duo running 4.1.14, but don't know what a "Legacy Sparc" version is. So was this a mistake for me as well?
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Re: V4.2.28 firmware update failure
I got the e:mail and downloaded the update as I have a Pro 4
After extracting and saving the firmware file from the Zip file I am totally unable to get my Pro 4 to update locally.
All I get, after a long wait, is an advisory message that "Local File Upload Failed"
Is the file corrupt or am I doing something stupid
Also a Remote "Check for Update" advises me that I am "Already Running the latest firmware", which is RAIDiator 4.2.27
What is going on here??????
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Re: V4.2.28 firmware update failure
@bedlam1 wrote:
I got the e:mail and downloaded the update as I have a Pro 4
After extracting and saving the firmware file from the Zip file I am totally unable to get my Pro 4 to update locally.
All I get, after a long wait, is an advisory message that "Local File Upload Failed"
Is the file corrupt or am I doing something stupid
Also a Remote "Check for Update" advises me that I am "Already Running the latest firmware", which is RAIDiator 4.2.27
What is going on here??????
It isn't on the update server yet (no idea why), so that's why check-for-update doesn't show it.
The manual process worked for me. Are you running crashplan? If so, you might have a full OS partition.
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Re: V4.2.28 firmware update failure
Hello bobbyv,
Sparc based NAS units are the ReadyNAS Duo v1 (RND2000v1) and ReadyNAS NV+ v1 (RND4000v1). Sparc based runs OS4 that is why all firmware version of Sparc starts with number 4. Same with Legacy x86/Intel based NAS units, they also run OS4.
Sparc based latest FW version is 4.1.14.
Regards,
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Re: V4.2.28 firmware update failure
I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??
Guess Netgear needs to review either the file available for download or the list of NAS products
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Re: V4.2.28 firmware update failure
Hello DrawsACircle,
Welcome to the community!
What is the FW version you are trying to upgrade to and the filename (include extension name) that you are uploading?
Regards,
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Re: V4.2.28 firmware update failure
I'm trying to upgrade to 4.2.28 - the filename is: RAIDiator-x86-4.2.28.zip (similar to firmware version 4.2.23 and 4.2.25 filenames)
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Re: V4.2.28 firmware update failure
@DrawsACircle wrote:
I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??
Guess Netgear needs to review either the file available for download or the list of NAS products
Did you remember to unzip?
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Re: V4.2.28 firmware update failure
Hello DrawsACircle,
You need to unzip the folder then you will see 2 files inside. Release notes (HTML) and the firmware file. Use the firmware file, upload it to the NAS via FrontView.
Regards,
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Re: V4.2.28 firmware update failure
Thanks for the responses
StephenB - No I am not running Crashplan
JennC - The file I am trying to upload is RAIDiator-x86-4.2.28
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Re: V4.2.28 firmware update failure
@bedlam1 wrote:
StephenB - No I am not running Crashplan
Good to know. A recent crashplan update bug has been filling OS partitions on all ReadyNAS. Do you run ReadyDLNA? That's another add-on that can be problematic sometimes (run-away logs or cache).
Even though you don't have crashplan, it is still possible that you have a filling OS partition. Upgrade failures are one sign.
If you have ssh installed, it is easily checked. If you don't, you could try deleting the logs (DON'T download them first) and see if that helps.
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Re: V4.2.28 firmware update failure
I don't recall unzipping the other files - been a while since 4.2.27 - it works 🙂
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Re: V4.2.28 firmware update failure
Hello DrawsACircle,
I downloaded the firmware myself just today and it appears to be a ZIP file, unzipped it and found 2 files, the release notes and the actual firmware file.
Regards,
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Re: V4.2.28 firmware update failure
Stephen B - Yes I do use ReadyDNLA, I don't know how to use SSH etc, am just a basic user, my Pro 4 is at home and currently is at
2498 GB (45%) of 5543 GB used
Additional 10 GB reserved for snapshots
JennC - I have used Firefox and Edge, I have also downloaded the Netgear update several times just in case it was a download corruption
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Re: V4.2.28 firmware update failure
Stephen B .......................................you are a star Sir!!!!
Cleared my logs, update validated, processed and now running V4.2.28
Thank you so much, but what can I do about my OS partion issue (if there is one) ?
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Re: V4.2.28 firmware update failure
@DrawsACircle wrote:
I don't recall unzipping the other files - been a while since 4.2.27 - it works 🙂
Manual downloads have always been zipped, and you need to unzip before you install.
Check-for-updates obviously just works, so you could wait for it to show up there.
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Re: V4.2.28 firmware update failure
@bedlam1 wrote:
Thank you so much, but what can I do about my OS partion issue (if there is one) ?
If you are ok with enabling ssh, then do that You'd install the x86 add-on here: http://www.readynas.com/?p=4203. Then (with windows) you'd use a program called putty to access the NAS (a free download). The user is root, the password is the admin password of the NAS.
From there, there are two simple commands to probe OS partition use.
df . -h
df . -i
You'd report back the output here, and then we'll see if there is still a problem.
Your other options:
(a) pay Netgear for per-incident support, and have them log in remotely and fix it
(b) hope a netgear person here offers to log in remotely (which sometimes happens)
(c) back up the data, do a factory reset, and rebuild the NAS and reload the data
With (a) I'd wait a bit and see if you see any other symptoms. That would include settings not sticking, and the NAS disconnecting from the network.
Also, if you run ReadyDLNA there is a toggle add-on that can shift your DLNA cache to the data volume. That often helps with a filling partition. Let me know if that applies, and I can try to hunt down the link for you.
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Re: V4.2.28 firmware update failure
OK StephenB, I bit the SSH and Putty bullet and the results are:-
Filesystem Size Used Avail Use% Mounted on
4.0G 662M 3.2G 18% //dev/md0
Filesystem Inodes IUsed IFree IUse% Mounted on
65536 17859 47677 28% //dev/md0
Have I got a problem?
Apologies if I have gone off topic here