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VPN Disconnected ReadyNAS 212

ChrisSHale
Aspirant

VPN Disconnected ReadyNAS 212

Hi. 

My ReadyNAS has 2 x 1Tb drives in RAID 1 mode.

I reported VPN (Disconnected) problem a few days ago and seemed to have solved the problem and the ReadyCloud app on my Windows 10 64 bit laptop recorded Connected (Local) when at home. I am now away from home and connected to wi-fi and now get the VPN (Disconnected) again. The ReadyCloud app is version 1.18. The firmware is 6.10.1.

I have uninstalled and reinstalled the app, rebooted the ReadyNAS but I still have the problem. 

I can access the drive remotely by Android and via the web. Thanks

Regards

Chris

 

Model: RN21200|ReadyNAS 212 Series 2- Bay (Diskless)
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JohnCM_S
NETGEAR Employee Retired

Re: VPN Disconnected ReadyNAS 212

Hi ChrisSHale,

 

There is a new ReadyCLOUD desktop app version available which is the version 1.19. It is not yet on the update server but you can download the installer on this link.

 

Regards,

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JohnCM_S
NETGEAR Employee Retired

Re: VPN Disconnected ReadyNAS 212

Hi ChrisSHale,

 

There is a new ReadyCLOUD desktop app version available which is the version 1.19. It is not yet on the update server but you can download the installer on this link.

 

Regards,

Message 2 of 3
ChrisSHale
Aspirant

Re: VPN Disconnected ReadyNAS 212

Version 1.19 appears to allow remote connection. Uploadto the server immediately to help others. Many thanks!

Chris

Model: RN212|2 BAY Desktop ReadyNAS Storage
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