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Re: What happened to smbplus addon

stevenestrada
Aspirant

What happened to smbplus addon

Hello What happened to smblus? I upgraded the readynas os to 6.9.4, rebooted, logged on the gui, then hit the button to upgrade smbplus to 1.0.8 from 1.0.7. The addon disappreared off the screen with a vague warning the update didn't work. Then I go to the available addon page and smbplus isn't there.

Model: RN31400|ReadyNAS 300 Series 4-Bay
Message 1 of 12
bedlam1
Prodigy

Re: What happened to smbplus addon

It's on my GUI APPS available page using 6.9.4 and I just installed it as test.

Have you tried clearing your browser cache etc. or another browser?

Message 2 of 12
stevenestrada
Aspirant

Re: What happened to smbplus addon

Yeah I tried that So you can go to the available app page and see smbplus And don't get a usless error like this upgrading Sep 16, 2018 12:52:20 PM System: Cannot install application SMB Plus.
Message 3 of 12
bedlam1
Prodigy

Re: What happened to smbplus addon

No I didn't get those results (I also un-installed it succesfully)

Message 4 of 12
stevenestrada
Aspirant

Re: What happened to smbplus addon

If the app is still available and the upgrade bombed resulting in it disappearing off the installed and available pages, I guess I'll have to putty in and type something to get it back in. I tried.  Not a clue how to fix it

 

# apt install smbplus
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following NEW packages will be installed:
  smbplus
0 upgraded, 1 newly installed, 0 to remove and 40 not upgraded.
1 not fully installed or removed.
Need to get 179 kB of archives.
After this operation, 580 kB of additional disk space will be used.
Get:1 http://apt.readynas.com/packages/readynasos 6.9.4/apps amd64 smbplus amd64 1.0.8 [179 kB]
Fetched 179 kB in 0s (7,998 kB/s)
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package smbplus.
(Reading database ... 20207 files and directories currently installed.)
Preparing to unpack .../smbplus_1.0.8_amd64.deb ...
Unpacking smbplus (1.0.8) ...
Setting up rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: writing config to /etc/dbconfig-common/rsyslog-mysql.conf
dpkg: error processing package rsyslog-mysql (--configure):
 subprocess installed post-installation script returned error exit status 10
Setting up smbplus (1.0.8) ...
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)
Message 5 of 12
StephenB
Guru

Re: What happened to smbplus addon

Do you also have rsyslog installed?

Message 6 of 12
stevenestrada
Aspirant

Re: What happened to smbplus addon

rsyslog? I though I got rid of that last year it didn't work from day one is that the reason smbplus upgrade messed up? whats the fix
Message 7 of 12
StephenB
Guru

Re: What happened to smbplus addon


@stevenestrada wrote:
is that the reason smbplus upgrade messed up? whats the fix

Well, the error message points in that direction 

Setting up rsyslog-mysql
... dpkg: error processing package rsyslog-mysql (--configure)

I'm not seeing any reference to that package in my own logs.  You could try uninstalling that from ssh.

Message 8 of 12
stevenestrada
Aspirant

Re: What happened to smbplus addon

That didn't work out too well.

I'm just going around in circles typing in commands

But smpplus 1.0.8 popped up on the installed apps gui with the picture gone.

And this error: System: Cannot uninstall application SMB Plus.

cifs access seems to be working fine

 

Seems I got a lot of cleaning up to do before the next os upgrade. Any clue how to fix this mess?

 

 

 

# apt-get remove rsyslog
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libmysqlclient18 mysql-common
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
  rsyslog rsyslog-mysql
0 upgraded, 0 newly installed, 2 to remove and 40 not upgraded.
1 not fully installed or removed.
After this operation, 2,109 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 20278 files and directories currently installed.)
Removing rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dpkg: error processing package rsyslog-mysql (--remove):
 subprocess installed pre-removal script returned error exit status 10
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: flushing administrative password
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 10
dpkg: rsyslog: dependency problems, but removing anyway as you requested:
 rsyslog-mysql depends on rsyslog (= 8.4.2-1+deb8u2).

Removing rsyslog (8.4.2-1+deb8u2) ...
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)

# apt-get --purge remove rsyslog
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 rsyslog-mysql : Depends: rsyslog (= 8.4.2-1+deb8u2) but it is not going to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).

# apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
  rsyslog
Suggested packages:
  rsyslog-mongodb rsyslog-doc rsyslog-gnutls rsyslog-gssapi rsyslog-relp
The following NEW packages will be installed:
  rsyslog
0 upgraded, 1 newly installed, 0 to remove and 40 not upgraded.
1 not fully installed or removed.
Need to get 0 B/546 kB of archives.
After this operation, 1,878 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package rsyslog.
(Reading database ... 20232 files and directories currently installed.)
Preparing to unpack .../rsyslog_8.4.2-1+deb8u2_amd64.deb ...
Unpacking rsyslog (8.4.2-1+deb8u2) ...
Processing triggers for systemd (230-7~bpo8+2.netgear2) ...
Setting up rsyslog (8.4.2-1+deb8u2) ...
Setting up rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: writing config to /etc/dbconfig-common/rsyslog-mysql.conf
dpkg: error processing package rsyslog-mysql (--configure):
 subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)



 

Message 9 of 12
StephenB
Guru

Re: What happened to smbplus addon

Did you try 

apt-get --purge remove rsyslog-mysql

 

Unfortunately the best way to get a clean OS back is to do a factory reset and restore all the data from backup. 

Message 10 of 12
stevenestrada
Aspirant

Re: What happened to smbplus addon

Yes I did.

 

# apt-get --purge remove rsyslog-mysql
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libmysqlclient18 mysql-common
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
  rsyslog-mysql*
0 upgraded, 0 newly installed, 1 to remove and 40 not upgraded.
1 not fully installed or removed.
After this operation, 231 kB disk space will be freed.
Do you want to continue? [Y/n] Y
(Reading database ... 20232 files and directories currently installed.)
Removing rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dpkg: error processing package rsyslog-mysql (--purge):
 subprocess installed pre-removal script returned error exit status 10
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: flushing administrative password
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)

# apt-get --purge remove rsyslog-mysql -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libmysqlclient18 mysql-common
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
  rsyslog-mysql*
0 upgraded, 0 newly installed, 1 to remove and 40 not upgraded.
1 not fully installed or removed.
After this operation, 231 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 20232 files and directories currently installed.)
Removing rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dpkg: error processing package rsyslog-mysql (--purge):
 subprocess installed pre-removal script returned error exit status 10
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: flushing administrative password
dpkg: error while cleaning up:
 subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)

# apt autoremove -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 40 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up rsyslog-mysql (8.4.2-1+deb8u2) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
dbconfig-common: writing config to /etc/dbconfig-common/rsyslog-mysql.conf
dpkg: error processing package rsyslog-mysql (--configure):
 subprocess installed post-installation script returned error exit status 10
Errors were encountered while processing:
 rsyslog-mysql
E: Sub-process /usr/bin/dpkg returned an error code (1)

Don't they have a kb or something to step though cleaning things up?

If wiping put all my data and starting from scratch is the answer to fix one lousy addon that wont install/uninstall, this NAS belongs in the  garbage.







Message 11 of 12
StephenB
Guru

Re: What happened to smbplus addon

Maybe try

# export DEBIAN_FRONTEND=noninteractive

# apt-get -yq --purge remove rsyslog-mysql

 


@stevenestrada wrote:

Don't they have a kb or something to step though cleaning things up?


Paid support (my.netgear.com) can rebuild the OS from scratch w/o data loss, but there is no kb article on how to do that, and I don't know the details.

 

It would be useful for advanced users if it were documented, although I suspect there would also be less advanced users who would accidentally destroy their data when they attempted it.  It'd be better if there was a script or boot menu option to do this (perhaps part of the new safe mode?)

 

FWIW, in my view the issue here is that that rsyslog install scripts weren't correct to begin with, and the app shouldn't have listed as an available app by Netgear.

Message 12 of 12
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