I have a Ready NAS NV+ v1, on latest suppored firmware (v4.1.16) connected to a Samsung SCX-4300 laser printer. The computers on Windows 7 work fine, but the two laptops on Windows 10 don't print at all.
I can connect to the printer via network share (\\ip_address\printer_queue_name) and the printer lights up, but nothing comes out, not even the test page.
One of the laptops is from work and connects fine to the office network printer, which is not connected to a NAS.
Hi @null50, that most probably depends on the releases of network protocol SMB you are currently involving. Afik, Windows 10 is using SMB 3, which your NV+ is not able to (completely) understand. Yup, this is not a solution, however at least an explanation for the issue you are experiencing.
A potential solution I see in making your win10 machines talk SMB2 or lower. You might dislike that, because the more recent smb releases are more secure. Other community members might have further suggestions how you could proceed. Here is a link with background info about smb. Kind regards
Thanks. You were correct. Eventually I got this message from the commad prompt:
"System error 384 has occurred.
You can't connect to the file share because it's not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack. Your system requires SMB2 or higher. For more info on resolving this issue, see: https://go.microsoft.com/fwlink/?linkid=852747"
Following that link, I found several bits of information that I wish I'd known before. More specifically, this bit seems pertinent to the problem I have: "These devices are not likely running Windows. They are more likely running older versions of Linux, Samba, or other types of third-party software to provide SMB services. Often, these versions of Linux and Samba are, themselves, no longer supported."
