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X-RAID Engine Fail to Start....
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2011-09-14
06:07 AM
2011-09-14
06:07 AM
X-RAID Engine Fail to Start....
Hi all,
I got a ReadyNAS DUO and running with 2*500G Seagate disks. It's running perfectly for 1 year. Today I got a mail from ReadyNAS that he told me " The X-RAID engine has failed to start. To ensure data integrity, please refrain from using the NAS and contact Support immediately".
I check the logs and found that the X-RAID seems to be normally. Because both disks are online, and the data is accessable.
Does this mail mean that the NAS chasis is bad , need to replace now?
Thanks...guys..
I got a ReadyNAS DUO and running with 2*500G Seagate disks. It's running perfectly for 1 year. Today I got a mail from ReadyNAS that he told me " The X-RAID engine has failed to start. To ensure data integrity, please refrain from using the NAS and contact Support immediately".
I check the logs and found that the X-RAID seems to be normally. Because both disks are online, and the data is accessable.
Does this mail mean that the NAS chasis is bad , need to replace now?
Thanks...guys..
Message 1 of 2
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2011-09-14
06:20 AM
2011-09-14
06:20 AM
Re: X-RAID Engine Fail to Start....
Please open a tech support case (http://www.readynas.com/support). Edit the thread title (i.e. subject of first post in the thread) to include the case number. Tech support will probably request logs (they will advise on how to send them to them) and based on their analysis they can advise you on how to proceed.
Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
Message 2 of 2