nas restart and lost data . disk is ready but the raid5 is empty model RNR-4C

[JMG1975]

I have a nas modelo RNR-4C  restart the last night  and lost data . disk is ready but the raid5 is empty. it have the firts configuration losted my profile nad lost my data      

i need help is very important information

Thanks

[StephenB]

---

@JMG1975 wrote:

I have a nas modelo RNR-4C  restart the last night  and lost data . disk is ready but the raid5 is empty. it have the firts configuration losted my profile nad lost my data      

i need help is very important information

Thanks

---

I moved your post to the correct forum area.

I suggest contacting paid support (my.netgear.com) and asking about data recovery services. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service  You could also look into RAID recover software.

I also suggest downloading the full log zip file, and sending a downloadable link to one of the mods ( @JohnCM_S or @Marc_V ) - asking them to analyze it for you.  Send a PM, don't post the link publicly.