× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

no admin access, offline from readycloud

paolobenve
Aspirant

no admin access, offline from readycloud

ReadyNas21200, firmware 6.6.1

 

I always accessed my readynas from lan and through readycloud, without any problem, but in the last week I'm facing a serious problem with readycloud: when I sign in, readycloud sees the nas, but says it's offline

 

The nas is perfectly visible on the lan: ping ok, nmap listing the device with its correct IP

 

The lan is correctly connected to the internet

 

the lan has the dns servers defined (8.8.8.8 and 8.8.4.4)

 

I've rebooted the nas: nothing changed

 

Any hint?

Model: ReadyNAS RND2120|ReadyNAS Duo
Message 1 of 3

Accepted Solutions
paolobenve
Aspirant

Re: no admin access, offline from readycloud

Resolved

 

on the nas readycloud had been turned off

 

I turned it on and everything is ok

View solution in original post

Message 2 of 3

All Replies
paolobenve
Aspirant

Re: no admin access, offline from readycloud

Resolved

 

on the nas readycloud had been turned off

 

I turned it on and everything is ok

Message 2 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: no admin access, offline from readycloud

Please see ReadyNAS Bulletin Board on March 30th 2017 ReadyCLOUD Outage

Note, if you had data in your ReadyCLOUD home shares they would have been deleted.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1050 views
  • 0 kudos
  • 2 in conversation
Announcements